Programmable Tech Support
Programmable Tech Support
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Job Description
About Us
We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential commercial and industrial spaces through HVACR technologies. We protect temperaturesensitive goods throughout the cold chain. And we bring comfort to people globally. Bestinclass engineering design and manufacturing combined with categoryleading brands in compression controls software and monitoring solutions result in nextgeneration climate technology that is built for the needs of the world ahead.
Whether you are someone looking for a career change a professional an undergraduate student exploring your first opportunity or recent graduate we have opportunities that will allow you to innovate be challenged and make an impact. Join our team and start your journey today!
The Programmable Tech Support HVAC is responsible for providing technical support customization and implementation of HVAC (Heating Ventilation and Air Conditioning) solutions tailored to meet specific customer needs. This role requires a combination of advanced technical skills problemsolving abilities and a deep understanding of HVAC systems and control software.
Responsibilities:
Collaborate with the sales team to analyze customers technical requirements and propose customized HVAC solutions.
Provide pre and postsales technical support including system parameterization application analysis and component selection.
Participate in the configuration and optimization of HVAC systems onsite ensuring optimal performance.
Support troubleshooting of technical issues both remotely and locally and oversee the installation and commissioning of systems.
Collaborate with the R&D and Product Management teams to enhance the companys technical offerings.
Deliver technical training to customers OEMs partners and internal staff on the use and maintenance of HVAC systems.
Requirements:
Degree in Mechanical Engineering Energy Engineering or related fields.
25 years of experience in a technical role related to HVAC systems (parameterization installation or technical support).
Strong knowledge of thermodynamics and fluid dynamics principles applied to HVAC systems.
Familiarity with industrial programming software (e.g. ISaGRAF) and proficiency in Microsoft Office tools and HVAC simulation software.
Excellent proficiency in Italian and English (written and spoken).
Experience with electronic controls and HVAC applications (PLC BMS) and communication protocols (Modbus BACnet).
Strong analytical and problemsolving skills.
Excellent communication skills teamwork attitude customer focus and attention to detail.
Flexibility adaptability to international contexts and willingness to travel abroad.
Passion and dedication to the role
Our Commitment to Our People
Across the globe we are united by a singular Purpose: Sustainability is no small ambition. Thats why everything we do is geared toward a sustainable futurefor our generation and all those to come. Through groundbreaking innovations HVACR technology and cold chain solutions we are reducing carbon emissions and improving energy efficiency in spaces of all sizes from residential to commercial to industrial.
Our employees are our greatest strength. We believe that our culture of passion openness and collaboration empowers us to work toward the same goal to make the world a better place. We invest in the endtoend development of our people beginning at onboarding and through senior leadership so they can thrive personally and professionally.
Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans including parental leav vacation and holiday leave.
Together we have the opportunity and the power to continue to revolutionize the technology behind air conditioning heating and refrigeration and cultivate a better future. Learn more about us and how you can join our team!
Our Commitment to Diversity Equity & Inclusion
At Copeland we believe having a diverse equitable and inclusive environment is critical to our success. We are committed to creating a culture where every employee feels welcomed heard respected and valued for their experiences ideas perspectives and expertise. Ultimately our diverse and inclusive culture is the key to driving industryleading innovation better serving our customers and making a positive impact in the communities where we live.
Equal Opportunity Employer
Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex race color religion national origin age marital status political affiliation sexual orientation gender identity genetic information or disability. We are committed to providing a workplace free of any discrimination or harassment.
Work Authorization
Copeland will only employ those who are legally authorized to work in the Country in which they apply. This is not a position for which sponsorship or work authorization will be provided.
No calls or agency requests please.
Employment Type
Full-Time
