Job Opportunities Human Resources Shared Services Coordinator Bilingual Contract 12 months 9193
Job Opportunities Human Resources Shared Services Coordinator Bilingual Contract 12 months 9193
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Job Description
Job ID:9193
Working Business Language: Bilingual in French and English(This role requires regular interaction with internal and external stakeholders across Canada who communicate primarily in English. As such the successful candidate must be fully proficient in English..
Salary: At Wawanesa salary is only one component of a holistic comprehensive and competitive offering that we provide to our employees. In addition to salary fulltime and parttime permanent employees are eligible for an annual bonus plan leave of absence topup programs and provided with generous vacation time personal days premium free benefits and pension plan.
The salary offered for this role is determined with consideration to various factors including but not limited to: your work location local labour market conditions external market salary data internal pay equity and the knowledge skills experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $58000 $62000. Candidates with salary expectations outside of the range are still encouraged to apply.
About Us
At Wawanesa were proud to offer a hybrid work environment that offers flexibility to our employees in balancing inoffice 2 days per week OR 15 hours per week in a Wawanesa office) and remote work.You may work from any of the following locations: Winnipeg MB; Calgary AB; Edmonton AB; Toronto ON; Kitchener ON; Thunder Bay ON; Ottawa ON; Montreal QC; Moncton NB; Dartmouth NS
The Wawanesa Mutual Insurance Company (Wawanesa Mutual) founded in 1896 is one of Canadas largest mutual insurers with over $3.5 billion in annual revenue and assets of $10 billion (CAD). Wawanesa Mutual with its National Headquarters in Winnipeg is the parent company of Wawanesa Life which provides life insurance products and services throughout Canada and Western Financial Group which distributes personal and business insurance across Canada. Wawanesa proudly serves more than 1.7 million members in Canada and we are home to more than 3600 employees distributed across the Canadian regions and communities where we operate. We give back to organizations that strengthen communities donating more than $3.5 million annually to charitable organizations including over $2 million annually in support of people on the front lines of climate change. To learn more visit .
We are currently looking for dedicated driven and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.
Job Overview
As a member of the Human Resources Shared Services team at Wawanesa the Shared Services Coordinator works collaboratively with other coordinators/ specialists to ensure consistent and efficient HR support aligned with company policies. This role serves as the primary point of contact for all HRrelated inquiries utilizing digital workflow systems and Human Resources Management System (HRMS) tools in a fastpaced environment.
Job Responsibilities
HR Service Delivery
- Act as the primary contact for internal and external HRrelated inquiries and requests via phone chat email or digital workflow ticketing system.
- Provide scheduled chat and phone queue support.
- Respond to general HR inquiries including system process or policy questions; produce correspondence (employment promotion letters etc. manage leaves of absence complete endofemployment activities (recovery calculations and termination letters) and educate leaders on the HRMS systems.
- Provide an exceptional employee experience by responding promptly to inquiries.
Collaboration & Support
- Assist with recruitment efforts by coordinating and scheduling interviews.
- Manage and process new hires into the HRMS system.
- Oversee HRMS transactions by processing employment changes collecting necessary documents obtaining approvals and ensuring accurate submission in HRMS.
- Generate HR reports format and present data using a range of MS tools and systems.
- Commit to learning new HR processes system updates and company initiatives.
- Follow department policies processes and guidelines to ensure controlled and consistent task .
- Manage the records of personnel data in both the central database and offsite storage.
Project Coordination & Continuous Improvement
- Participate or lead continuous improvement opportunities on processes systems and reporting that drive efficiency and impact.
- Coordinate and execute projects within HR Shared Services clarifying objectives setting timelines and organizing information as needed.
- Collaborate with People and Cultures Centers of Excellence to resolve people and process gaps.
Perform other duties as assigned.
Qualifications
- Diploma or Bachelors degree in Human Resources or equivalent. CPHR/CRHA is considered an asset.
- Proficiency in French and English is required.
- Minimum of one year experience of broad exposure to HR practices preferably in a progressive organization.
- Working knowledge of HR systems and technical concepts SAP SuccessFactors and Dayforce is considered an asset.
- Proven ability to work both independently and as part of a team.
- Proficiency with Microsoft Office Suites with emphasis on Excel.
- General knowledge of current HR policies processes labour laws and employment legislation.
- Strong customer service and interpersonal skills interacting with all position levels.
- Drive for results using sound judgment and problemsolving skills while meeting established service level standards.
- Ability to multitask prioritize critical items and manage highvolume work while learning quickly in a fastpaced environment.
- Demonstrated ability to handle confidential information.
- Experience in insurance is an asset.
#LIHYBRID #LILR1
Wawanesa is proud to be one of Manitobas Top Employers a Kincentric Best Employer in Canada and a Forbes Best Employer in Canada recognizing an exceptional place to work!
Diversity Equity Inclusion& Belonging
At Wawanesa we are committed to Diversity Equity Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people this is supported by having a representative workforce.
We welcome applications from all qualified candidates including racialized persons women Indigenous Peoples persons with disabilities members of the 2SLGBTQIA community genderdiverse and neurodiverse individuals and anyone who can contribute to the further diversification of thought and ideas.
We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process please reach out in confidence to .
All Wawanesa job applicants are subject to Wawanesas .
Required Experience:
IC
Employment Type
Contract
