Program Manager

SUMMARY

Under the direct supervision of the Executive Director of Student Services the Program Manager will be at the forefront of program development implementation management and evaluation ensuring our mission is translated into actionable and effective programs that deliver tangible results. The Program Manager will work collaboratively to support the work of the Student Services and Student Success departments by assisting in the planning coordinating and of various logistical administrative and programmatic elements for HACUs student and community events and services. The Program Manager will work closely with HACU staff community partners college partners and PK12 partners to offer educationally enriching events and services. The Program Manager must demonstrate passion for HACUs mission and the audiences it serves.

HACUS MISSION:

To Champion Hispanic Success in Higher Education

The Hispanic Association of Colleges and Universities fulfills its mission by:

• promoting the development of member colleges and universities;
• improving access to and the quality of postsecondary educational opportunities for Hispanic students; and
• meeting the needs of business industry and government through the development and sharing of resources information and expertise.

BENEFITS

• HACU offers a friendly work environment and a generous companypaid benefits plan. Compensation is commensurate with qualifications and experience.
• 15 company paid holidays.
• Employerpaid GroupTerm Life AD&D LongTerm and ShortTerm Disability and Paid Parental Leave benefits
• Generous employerpaid contributions toward healthcare plan expense
• 403(b) employer contributions (no match required) starting at six months of service.
• Employee Assistance Program
• Optional Dental Vision Legal and Identity protection and optional Accident Cancer Hospital Indemnity and Dependent Life Insurance plans.

EDUCATION and/or EXPERIENCE

• Bachelors degree in Education Public Administration Social Work Business Administration Communications or a related field from an accredited college or university.
• A minimum of three to five years of experience in student development community outreach and/or program management within a nonprofit organization.
• Experience working in the PreK12 and/or college level environment preferred but not required.
• Effective communication skills both in verbal and written form. Able to proofread documents for accuracy grammar and clarity. Ability to speak effectively before small and large groups. Spanish language proficiency preferred but not required.
• Must be proactive organized and professional with excellent interpersonal skills and the ability to communicate with individuals and groups from diverse backgrounds in a manner that is consistent with HACUs culture mission and objectives.
• Ability to complete simple mathematical computations with accuracy and record and analyze financial or other quantitative data. Familiarity with budgeting processes and financial record keeping preferred but not required.
• Previous experience working with grants identifying grant opportunities and/or grant writing preferred but not required.
• Proficiency with Microsoft Office Word Excel PowerPoint Teams and other virtual meeting tools is required (i.e. Zoom/Teams forms presentations infographics perform document merges data entry database creation maintenance and management and report generation. Experience with social media digital communication tools and website management preferred. Experience with LMS CRM and/or Design Tools is highly desired.
• Strong organizational planning and problemsolving skills with the ability to manage multiple projects simultaneously and anticipate manage and resolve conflict.
• Ability to provide student and program assessment data collection management data analysis develop reporting systems to evaluate programs and utilize data to innovate and drive continuous improvement.

QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Works collaboratively and strategically in a team environment with all levels of professional technical and administrative staff to ensure the fulfillment of HACUs mission goals and objectives.
• Designs implements manages and evaluates educational programs in alignment with the organizations mission and goals.
• Coordinates with internal teams and external partners to ensure workshops seminars and webinars meet or exceed standards. Including but not limited to venue set up materials preparation organizing and maintaining program documentation participant records schedules and correspondence to internal and external stakeholders.
• Handle inquiries and provide information to stakeholders regarding program services and activities.
• Conducts research to support program goals and initiatives.
• Assists the Executive Director of Student Services with recruitment marketing and communication for programs and services.
• Coordinate and oversee daily operation of various department activities to ensure effective service delivery.
• Collaborates with HACUs Communications and Marketing department to promote programs and increase engagement.
• Develop and implement internal controls and comprehensive project documentation including program guidelines training materials and reports.
• Regularly report on program and project milestones outcomes and challenges.
• Lead continuous improvement efforts by gathering feedback analyzing program data and making datadriven recommendations for program and process improvement.
• Process and track program related expenses in accordance with grant and HACU finance policies and guidelines.
• Provides resources to students seeking to advance their careers and leadership roles.
• Supports the full application lifecycle including tracking reviewing and evaluating program applications in accordance with established criteria while maintaining confidentiality.
• Assists with the review of scholarship applications.
• Update department related web content.
• The responsibilities listed are not exhaustive and may evolve; additional duties may be assigned based on departmental needs to support overall objectives.

SUPERVISORY RESPONSIBILITIES

This role does not have any supervisory responsibilities.

PHYSICAL DEMANDS & WORK ENVIRONMENT

• Fulltime exempt position; standard 40hour workweek with occasional extended hours as needed.
• Primary work setting is inperson at an office location.
• Regularly operates a computer and standard office equipment; requires close vision and manual dexterity.
• Must be able to remain seated for prolonged periods and occasionally squat kneel bend or reach overhead.
• Occasionally lifts or moves items up to 30 pounds.
• Conferences and events may take place in hotel and/or convention center settings and require longer hours of work on a constantly changing schedule and the ability to complete the essential functions of this role in a noisy environment.
• The physical demands of this role increase in the time leading up to during and after conference/events. This includes extended periods of standing walking occasional bending and stooping. Conferences may require the employee to position themselves to move push and lift equipment or supplies weighing up to 30 pounds.
• Responsible for securing HACUissued equipment data and supplies.
• Occasional travel up to 10 is required to fulfill the essential functions of this role.
• Must pass a criminal background check.

REASONABLE ACCOMMODATION

In accordance with the ADA and other applicable laws reasonable accommodation will be made to enable a qualified individual with a disability to perform the essential functions of the job.

Relocation assistance is not available for this position.

EEO STATEMENT

The Hispanic Association of Colleges and Universities (HACU) believes that equal opportunity for all employees and applicants is important for the continuing success of our organization. As an equal opportunity employer HACU is committed to a policy that provides equal employment opportunities to all employees and applicants for employment without regard to race color sex religion national origin ancestry age marital status pregnancy medical condition including genetic characteristics physical or mental disability veteran status gender identification and expression sexual orientation and to make all employment decisions so as to further this principle of equal employment opportunity. HACU will not discriminate against any employee or applicant for employment because of race color sex religion national origin ancestry age marital status pregnancy medical condition including genetic characteristics physical or mental disability veteran status gender identification and expression sexual orientation and will take affirmative action to ensure that applicants are offered employment and employees are treated during employment without regard to these characteristics. If you are interested in applying for employment and need special assistance or accommodation to apply for a posted position contact our Human Resources department via phone ator via email at For HACUs full Equal Opportunity Policy Statement click here.

ADA STATEMENT

The Hispanic Association of Colleges and Universities (HACU) is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) the HACU will provide reasonable accommodation when requested by a qualified applicant or employee unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment including the application process. If reasonable accommodation is needed during the application process please email For more information regarding the Americans with Disabilities Act click here