Innovation Engineer

The primary purpose of this role is to acquire indepth knowledge of MCPs data/products/solutions. The Innovation Engineer will collaborate with the growth and prospecting teams across MCP to provide Subject Matter Expertise during the sales process. This includes attending sales meetingsparticipating in sales calls and assisting with demonstrations. The position will be responsible for the following essential functions:

• Customer Engagement: Engage with potential customers to understand their needs challenges and requirements. Offer tailored solutions and address any concerns or questions they may have.
• Services: Educate potential customers on services and capabilities offered by MCP.
• Presentations: Prepare and deliver use case specific presentations toboth internal teams and external customers. This may involve explainingcomplex concepts in a clear and understandable manner.
• Proposal Development: Collaborate with the sales and marketing teams todevelop proposals and presentations that effectively communicate theuse case and value propositions to potential customers.
• Market Analysis: Stay informed about industry trends competitorofferings and market dynamics. Provide insights and recommendations tothe growth and prospecting teams based on customer feedback andmarket analysis.
• Training and Knowledge Transfer: Conduct workshops to educate internal teams on market use cases and functionality. Ensure the team is equipped with the necessary knowledge and tools to effectively sell to potential customers.
• Collaboration with Crossfunctional Teams: Work closely with otherteams such as solutions development engineering partner programs provider market and customer support toprovide feedback share customer insights and contribute toroadmap discussions.

• Bachelors Degree in a relevant field OR 8 years experience in relevant field
• 35 years experience in relevant field as defined in preferred experience
• 35 years of Healthcare experience
• Experience applying problemsolving methodologies planning techniques continuous improvement methods and analytical tools and methodologies.
• Ability to effectively present to internal and external groups at a highlevel representing Mayo Clinic Platform.
• Experience with clinical system implementation deployment and support
• Must have the ability to manage a varied workload of projects with multiple priorities and stay current on healthcare trends and enterprise changes.
• Requires strong analytical skills and the ability to identify and recommend solutions advance computer application skills and a commitment to customer service.
• Must have a demonstrated understanding of the health technology industry and understanding of new technology opportunities.
• Must demonstrate the skill to communicate technology and databased product solutions to advance medical care.
• Must possess excellent verbal and written communication skills with the ability to interact with a variety of different people with diverse backgrounds.
• Must have ability and confidence to effectively function both dependently and independently be a team player and a selfstarter.

Solutions Preferred Experience:

• In lieu of degree must have 8 years experience as a solutions architect or digital solutions field.
• 35 years experience in Healthcare solutions or healthcare technology management deployment and/or analysis or other relatable experience.
• Experience with complex integrations web applications EHR interfaces and/or SaaS configuration.
• Experience with product and technology demonstrations
• Experience with cloud technologies.
• Experience with electronic health records or ancillary healthcare software.
• Experience with complex integrations web applications and SaaS configuration.