MicrocomputerNetwork Technician
MicrocomputerNetwork Technician
Posted on :
23-04-2025
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1 Vacancy
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Job Description
Job Description
- ** Classification Study Notice**This position is currently undergoing review as part of the prospective IT Job Class Study and therefore both the title and pay range currently assigned may be subject to change upon the final allocation.The Department of Military and Veterans Affairs (DMVA) Division of Administrative Services (DAS) IT Section is recruiting for aMicrocomputer/Network Technician 2!This position is in the General Government (GGU) bargaining unit at a range 16.This position is open to Alaska Residents only.Please check our Definition FAQ to determine if you qualify.
RECRUITMENT EXTENDED TO GATHER A LARGER APPLICANT POOL:
What You Will Be Doing:
This recruitments post has been extended it will close on May 2nd at 5pm.
If you have already applied there is no need to reapply.
As a member of the DMVA DAS Information Technology team your role will involve delivering comprehensive end user and desktop support along with network services for both local and remote users. Reporting to the Microcomputer/Network Specialist you will assist in the planning installation configuration administration and maintenance of various IT systems including servers networks microcomputers printers and telecommunications equipment ensuring optimal functionality and support for all users.
Our Mission and Culture:
As a Microcomputer/Network Technician in our IT section you will be integral in upholding our commitment to exceptional service delivery by ensuring all IT hardware and software are properly maintained updated and compliant with security standards. Your role will focus on supporting the State Emergency Operations Center as well as Alaskas military and veteran population contributing to our customerservice oriented mission with a strong emphasis on reliability and proactive maintenance of our infrastructure. Your technical expertise and dedication will directly impact our agencys ability to deliver essential services to those we serve.
The Benefits of Joining Our Team:
DAS IT is proudly located on Joint Base Elmendorf/Fort Richardson (JBER) surrounded by the natural beauty of the Arctic Valley where you can enjoy a threemile paved walking / jogging trail and have access to both an onsite caf and nocost fitness center at the Army National Guard Armory. You will have the opportunity to collaborate and engage with uniformed military members and fellow state employees to accomplish our mission while maintaining a healthy worklife balance. Additional benefits include paid leave accrual various retirement options and comprehensive medical vision and dental plans ensuring you are wellsupported both professionally and personally as you serve your community.
The Working Environment You Can Expect:
As a member of DMVAs independent IT department youll contribute to a dynamic team that prioritizes agility and localized decisionmaking allowing us to tailor solutions to our specific mission and enhance emergency preparedness. We value worklife balance providing flexible scheduling and organizing teambuilding activities such as potlucks and game nights to strengthen camaraderie. Our culture fosters open communication encouraging team members to share feedback and actively participate in decisionmaking creating an inclusive and collaborative work environment.
Who We Are Looking For:
In addition to the minimum qualifications the ideal candidate will possess the following competencies:- Hardware:Knowledge of specifications uses and types of computer or computerrelated equipment.
- Operating Systems: Knowledge of computer network desktop and mainframe operating systems and their applications.
- Technical Competence: Uses knowledge that is acquired through formal training or extensive onthejob experience to perform ones job; works with understands and evaluates technical information related to the job; advises others on technical issues.
To view the general description and example of duties for the position please go to the following link:
If you can see yourself in this role we encourage you to apply!*NOTE * SPECIAL NOTICE JBER (BASE) ACCESS * NOTE*The successful applicants must pass a federal background check in order to qualify for military base access which is required with this positions work location on base. The background check may include fingerprinting. All job offers are conditional pending successful completion of the federal background check and issuance of a Defense Biometrics Identification System (DBIDS) card allowing base access. Also you must be able to maintain the clearance throughout your employment. If using a private vehicle this will require a valid Alaska Driver License proof of vehicle insurance and a valid State of Alaska vehicle registration.State employees are guests on Joint Base ElmendorfRichardson; clearance and access is not within the States control.
Special Note:In addition in some cases employees must be able to obtain and maintain a Common Access Card (CAC). As part of the examination process a background check investigation including a criminal records check will be conducted. Conviction of a crime will not automatically preclude appointment. The circumstances involved in the conviction will be considered. Minimum Qualifications
Any combination of education and/or experience that provides the applicant with competencies in
- Analytical Thinking/Problem Solving: Uses a logical systematic and sequential approach to address problems or opportunities or manage a situation by drawing on ones knowledge and experience base and calling on other references and resources as necessary.
- Customer Service: Works with clients and customers (that is any individuals who use or receive the services or products that your work unit produces including the general public individuals who work in the agency other agencies or organizations outside State government) to assess their needs provide information or assistance resolve their problems or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
- Information Assurance: Knowledge of methods and procedures to protect information systems and data by ensuring their availability authentication confidentiality and integrity.
- Technical Problem Solving: Troubleshoots diagnoses analyzes and identifies system malfunctions to determine the source and cause of the problem.
Equivalent to those typically gained by:
Training or experience in some combination of providing customer service response diagnosis resolution and/or escalation of enduser issues with information technology hardware and applications; installing new computers printers and other peripheral devices; and/or loading and troubleshooting software and hardware systems maintaining security software and configuring network settings for workstations.
Special Note:
Competencies means a combination of interrelated knowledge skills abilities and behaviors that enable a person to act effectively in a job or situation.
Typically gained by means the prevalent usual method of gaining the competencies expected for entry into the job.
Training and education in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom online selfstudy and onthejob) from accredited and unaccredited sources and longduration (such as a postsecondary degree) and shortduration (such as a seminar) programs.Additional Required Information
Please read the below information carefully. This applies to your application submission.
Please ensure your application (through work history training education licenses certifications etc. supports/demonstrates you possess the minimum required competencies for the job class.
Required documents due at the time of interview:- Last three 3 performance evaluations or three 3 professional letters of recommendation if evaluations are not available.
- Three 3 professional references we may contact by phone (must include position titles and one former supervisor).
- Only include transcripts if using education to meet minimum requirements.
- Valid Alaska Drivers License.
Work Experience:
If using work experience not already documented in your application also provide the employers name your job title dates of employment and whether fullor parttime. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not the applicant may not advance to the interview and selection phase of the recruitment.
Application Notice:
You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska How to Apply webpage found here: Study Notice:
This position is currently undergoing review as a part of the IT job class study and therefore both the title and the pay range assigned may be subject to change upon the completion of the study.
EEO Statement:
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodation auxiliary aides or services or alternative communication formats please callorin Juneau or TTY: Alaska Relay 711 oror correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201 Juneau AK. The State of Alaska is an equal opportunity employer.
Notice: If you choose to be contacted by email please ensure your email address is correct on your application and that the spam filter will permit email from the domains. For information on allowing emails from the domains visit the Lost Password Help page located at: InformationWorkplace Alaska Application Questions & Assistance: Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at(toll free) orif you are located in the Juneau area. Requests for information may also be emailed to:
For applicant password assistance please visit:
Contact Information: For specific information in reference to the position please contact the hiring manager:Kevin GillilandMicrocomputer/Network Specialist
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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