Job Title: IT Engineer
Location: Almada Portugal
Work Regime: Fulltime & Hybrid
Overview / Summary:
We are looking for an IT Engineer to join our company!
Responsibilities and Tasks:
- Act as the primary point of contact for the project coordinating between our clients Competence Center teams and client stakeholders to address daily technical and operational needs;
- Ensure project documentation is consistently uptodate providing the necessary prerequirements for the team to execute their work efficiently;
- Lead technical discussions in client meetings report on task progress participate in task force or firefighting meetings and translate client requirements into actionable tasks;
- Proactively identify and manage valuedriven tasks with the client that contribute to project success;
- Oversee and guide the creation prioritization and delivery of tasks assigned to our clients Competence Center ensuring alignment with project objectives;
- Proactively identify and manage valuedriven tasks with the client that contribute to project success;
- Become the technical subject matter expert in our clients performance methodology particularly in addressing complex performance challenges such as production firefighting business processes optimisation or technical assurance activities;
- Provide technical leadership by ensuring the successful delivery implementation and verification of recommendations and solutions aimed at resolving major incidents and oversee service delivery to meet or exceed client expectations;
- Mentor and guide team members on best practices and ensure technical excellence throughout the project lifecycle.
Requirements
Mandatory Requirements:
- Bachelors and/or Master s in Computer Science or similar;
- 4 or more years of professional experience in roles as:IT Operations Manager; SiteReliability Engineer lead; Platform Engineer lead; Production Support lead; Devops team lead; Infrastructure lead; Cloud Operations lead; Systems Engineering lead;
- Handson technical expertise in last year at least in one type of technology solution (e.g.. CRM Billing Order Management Middlewares or similar enterprise complex solutions);
- Good level of English (minimum B2 level);
- Willingness to travel.
Complementary Requirements:
- Experience ith APM monitoring tools (e.g. Dynatrace AppDynamics Datadog or NewRelic) and/or ELK stack;
- Experience with Issue & Tracking systems (e.g. JIRA or ServiceNow);
- Knowledge in troubleshooting applications in production environments (e.g. Weblogic JBoss Databases Java or similar technologies);
- Knowledge in Cloud environments (e.g. Azure AWS or GCP);
- Knowledge using relational databases or NoSql (e.g. Oracle SQL Server PostgreSQL Cassandra);
- Good level of Spanish.
#VisionaryFuture Build the future join our living ecosystem!
Mandatory Requirements: Bachelor's and/or Master s in Computer Science or similar; 4 or more years of professional experience in roles as:IT Operations Manager; SiteReliability Engineer lead; Platform Engineer lead; Production Support lead; Devops team lead; Infrastructure lead; Cloud Operations lead; Systems Engineering lead; Hands-on technical expertise in last year at least in one type of technology solution (e.g.. CRM, Billing, Order Management, Middlewares or similar enterprise complex solutions); Good level of English (minimum, B2 level); Willingness to travel. Complementary Requirements: Experience ith APM monitoring tools (e.g. Dynatrace, AppDynamics, Datadog or NewRelic) and/or ELK stack; Experience with Issue & Tracking systems (e.g. JIRA or ServiceNow); Knowledge in troubleshooting applications in production environments (e.g., Weblogic, JBoss, Databases, Java or similar technologies); Knowledge in Cloud environments (e.g. Azure, AWS or GCP); Knowledge using relational databases or NoSql (e.g. Oracle, SQL Server, PostgreSQL, Cassandra); Good level of Spanish. #VisionaryFuture - Build the future, join our living ecosystem!