Technical Portfolio Associate
Technical Portfolio Associate
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Salary Not Disclosed
1 Vacancy
Job Description
The role of a Technical Portfolio Associate is part of ServiceNow Impact our newest product. ServiceNow Impact personalizes customers digital transformation journey on the Now Platform and accelerates customers timetovalue.
The Technical Portfolio Associate plays a critical global role and is responsible for supporting both creating and maintaining a portfolio of technical accelerators. The Impact technical accelerators help customers to unlock business value accelerate ServiceNow product adoption as well as stay current and healthy.
What you get to do:
- This position is based in San Jose Costa Rica working with global teams.
- Work closely with Senior and Principal Technical Portfolio Managers as well as other product experts to gain insights and knowledge of the ServiceNow Impact technical accelerators.
- Execute the enhancement and maintenance process of technical accelerator content (such as enablement and delivery materials) based on customer feedback and/or when new products and platform capabilities emerge.
- Support the creation of Impact technical accelerators including engagement flows delivery materials and supporting technical automations.
- Organize and execute product research assignments with internal product partners to support the identification of new technical accelerators.
- Support the partnership with and enablement of global Technical Consultants who deliver technical accelerators to customers.
- Assist in the development and maintenance of a technical accelerator product roadmap to meet team objectives.
- Develop and maintain strong working relationships with Technical Accelerators at Scale (TAS) staff and other stakeholders.
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.
- 02 years of experience working with implementing or managing the Now Platform.
- Excellent project planning skills you are a whiz with a spreadsheet and setting timelines.
- Creative thinker quick to produce workable prescriptive solution options.
- Strong written and verbal communication skills.
- Written communication skills with an ability to write content that prompts specific actions.
- Proficient in Microsoft Office products and collaboration tools e.g. PowerPoint SharePoint Teams.
- Keen attention to detail and the ability to multitask in a selfmanaged environment.
- Experience working collaboratively and crossfunctionally.
- Flexible open to learning new things and sharing thoughts on continuous improvement.
- Deadlinedriven good under pressure in a fastpaced environment.
- A passion to continually learn new areas of the Now Platform through instruction and selftraining.
- Ability to be flexible to work in an international fastgrowing environment.
- Strong interpersonal skills customercentric attitude and passion for cultural diversity
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
