Butler Manager
Butler Manager
Posted on :
22-04-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- Lead and guide Butler team to provide best service to guest
- Ensure strong leadership practices to actualize an individualized approach to motivation and recognition processes
- Transfer of knowledge and responsibility to other team members to improve the team experience and create a shadow cabinet.
- Manages and supervises tasks of the department to ensure guests receive prompt cordial attention and personal recognition
- Ensures guests receive the experience as detailed in SOPs quality standards and aims to achieve the scores and goals set by management
- Implements departmental strategies and action plans in accordance with the hotels strategic and sales plans
- Accountable to drive and create action plans of Butlers performance in audits and KPIs
- Conducts comprehensive monthly departmental meetings to include a review of procedures and events
- Plans operational procedures and organizes recruitment
- Plans the budget and the yearly revenue target
- Conducts statistical performance and forecast reports
- Practices upselling of the hotel products and facilities.
- Proactively handles any arising guest issues coordinates and manages communication between guests and staff and follows up to ensure complete service recovery
- Directs work assignments of all staff under direct supervision and coordinates other operating departments of matters related to Butler operations.
- Schedules weekly department shift according to occupancy VIPs training plans. Organizes leaves of absence and follow up on forms.
- Works on improvements on the quality of product and services
- Provides regular feedback for all staff under direct supervision and ensures they receive recognition based on performance evaluations.
- Analyzes guest feedback and provide strategic direction to continuously improve overall rating
Qualifications :
- University Degree
- At least 5 years of experience in a managerial role.
- Extensive knowledge of Butler Program
Additional Information :
- Oral and written fluency in English
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
