Front Office Coordinator Urology Greenbrae Full Time Days

ABOUT MARINHEALTH
Are you looking for a place where you are empowered to bring innovation to reality Join MarinHealth an integrated independent healthcare system with deep roots throughout the North Bay. With a worldclass physician and clinical team an affiliation with UCSF Health an everexpanding network of clinics and a new stateoftheart hospital MarinHealth is growing quickly. MarinHealth comprises MarinHealth Medical Center a 327bed hospital in Greenbrae and 55 primary care and specialty clinics in Marin Sonoma and Napa Counties. We attract healthcares most talented trailblazers who appreciate having the best of both worlds: the pioneering medicine of an academic medical center combined with an independent hospitals personalized caring touch.

MarinHealth is already realizing the benefits of impressive growth and has consistently earned high praise and accolades including being Named One of the Top 250 Hospitals Nationwide by Healthgrades receiving a 5star Ranking for Overall Hospital Quality from the Centers for Medicare and Medicaid Services and being named the Best Hospital in San Francisco/Marin by Bay Area Parent among others.

Company:

Prima Medical Foundation dba MarinHealth Medical Network

Work Shift:

8 Hour (days) (United States of America)

Scheduled Weekly Hours:

40

Job Description Summary:

The Front Office Coordinator is essential to establishing an excellent patient experience. We are looking for a dependable and motivated team player with good interpersonal skills and a professional attitude to join our team. Because of the very high level of care we achieve the demands on the front desk are extremely high. We require a lively enthusiastic person who is creative and able to provide personalized care in our busy office. This position will primarily work in the front office. Solid administrative experience good customer service and a mature calm demeanor are essential skills for this position.

Job Requirements Prerequisites and Essential Functions:

Pay Range:
$22.50 $27.00 $31.50

Essential Functions and Responsibilities:

• Answers telephones triages calls takes messages and provides information.
• Provides support services to patients and medical staff. Schedules appointments and admissions as required.
• Prepares patient charts and other office documents. Scans and sorts documents into Electronic Health Record.
• Attends staff meetings.
• Maintains files. Assists in updating office systems.
• Inventories office supplies. Assists in the care and maintenance of office equipment.
• Books coordinates and reschedules patient appointments. Relays necessary messages to staff and doctors.
• Answers questions regarding patient appointments prescriptions and testing.
• Greets and registers patients in a prompt pleasant and helpful manner. Verifies necessary information and updates patient records.
• Assembles patients paperwork and forms for visits.
• Requests referrals and authorizations as needed. When scheduling specialists
• Logs payments and balances receipts. Ensures copays are balanced and reports are properly produced
• Oversees reception area coordinates patient movement and reports problems of irregularities.
• Maintains patient confidentiality.
• Adheres to Best Practices as introduced by the company and or Practice Leader
• Performs other related work as assigned or required.
• This position may require working in multiple locations.

Performance Requirements:

• Knowledge Skills and Abilities:
• Ability to speak read and write English clearly.
• Knowledge of medical office procedures.
• Knowledge of grammar spelling and punctuation.
• Knowledge of basic arithmetic to make calculations balance and reconcile figures and make any change accurately.
• Skill in operating a computer fax and copy machine.
• Ability to read understand and follow oral and written instructions.
• Ability to speak clearly and concisely.
• Ability to establish and maintain effective working relationships with patients employees and doctors.

Qualifications:

Education:

• High school diploma or General Educational Development (GED) certificate required.
• Completion of business school or related training including computer courses preferred.

Experience:

• One 1 years of progressive responsibility and directly related work experience
• Experience with and proficiency in electronic medical records: Use of EPIC software a plus
• Computer proficiency: Microsoft Office.
• Bilingual in Spanish desired

Reasonable accommodation(s) to qualified individuals with disabilities are available as part of the application step. If an accommodation is needed please contact Human Resources ator email to initiate the process.

MarinHealth is a diverse community of people with many different talents. We seek candidates whose work experience has prepared them to contribute to our professional C.A.R.E.S standards (Communication Accountability Respect Excellence and Safety) . These behavioral standards help us create a healing environment for patients and colleagues alike. By committing to them and holding ourselves accountable we can build trust and ensure clear communication.

At MarinHealth our top priority is the wellbeing of our employees patients and community. As such we require all employees to receive necessary immunizations including the measles mumps varicella and seasonal flu vaccinations as a condition of employment and annually thereafter. Additionally the continued recommendation to obtain a COVID booster vaccination status. We understand that some individuals may require medical or religious exemptions from these requirements and we remain committed to prioritizing the health and safety of all. Thank you for helping us in our efforts to maintain a healthy and safe environment.

The compensation for this role listed on this posting is in compliance with applicable law. The selected candidates compensation will be determined based on the individuals skills experience internal/market equity factors and qualifications. This posted minimum and maximum range represents the minimum and maximum of what we reasonably expect to compensate for the position. Furthermore all compensation decisions are ultimately determined in accordance with our compensation philosophy. Compensation for positions covered by collective bargaining agreements are governed by the agreements in the aforementioned document.