Customer Direct Contract Billing Specialist
Customer Direct Contract Billing Specialist
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Join the largest independent fullline authorized provider of the industrys top three manufacturers for copier printer and multifunction product (MFP) technology as a Customer Direct Contract Billing Specialist.
To be successful in this role the candidate needs to be advanced in Microsoft Office 360 familiar with billing processes and the ability to work independently as well as part of a team. In addition to billingrelated tasks a large part of this position is responsible for setting up client accounts reviewing and interpreting contract documents and entering them appropriately into the system. In this role you will be communicating with customers directly thus strong interpersonal skills are required
This position is 100 onsite. The work hours are Monday through Friday from 8:30 AM to 5:00 PM.
Responsibilities:
- Creation of new customer accounts and contracts
- Proficient in Microsoft 360
- Strong communication skills
- Ability to interact professionally with customers vendors and team members
- Committed to providing excellent customer service
- Efficient in file organization
- Complete billing related tasks
The ideal candidate enjoys working in a fastpaced goaloriented team environment. Must possess a strong attention to detail excellent communication skills and an understanding of billing procedures.
- Minimum two 2 years of experience in a customer service or billing role.
- Ability to deliver outstanding customer service.
- Proficient in Microsoft 360
- Prior working experience with email service account group or shared mailboxes
- Proficient knowledge of Sharepoint
- Knowledge of billing procedures.
- Exceptional written and verbal communication skills.
- Selfmotivated.
- Ability to work independently set priorities manage multiple responsibilities and meet deadlines.
OUR CORE VALUESOwn It Always Deliver Continually Improving Innovative OptimisticThese are the core values that are the focus of our company culture that allow Ford Office Technologies to fulfill our mission every single day. Our values unite everyone toward a common goal and provide the foundation for a team environment that supports whats next as we expand and grow the company and the team. They serve as the pathway to keep us at the forefront of the industry. We work very hard to solidify the trust that has been placed in us to bring our customers the very best experiences as well as seamless office solutions now and into the future. From the beginning Fords primary focus has been the customer. We have always believed that going the extra mile to make certain that we offered an unprecedented experience was the only way to do business and that in turn our customers would come to value Ford Office Technologies as their company of choice.
Ford Office Technologies is proud to be a Pittsburghs Top Places to Work Company since 2019!
Ford Office Technologies is an Equal Opportunity Employer
Required Experience:
Unclear Seniority
Employment Type
Full-Time
