Director Financial Services 24186

Why Wyndham

By joining Wyndham Hotels & Resorts you will play an integral role in our mission to make hotel travel possible for all. Youll be part of the largest hotel franchise company in the world where we strive to deliver the best value to our owners and guests. Most importantly youll be entrusted to live our unique Count on Me culture set by our core values of integrity accountability inclusive caring and fun. At Wyndham we provide all team members the opportunity to grow through bestinclass training and career development leadership training mentorship opportunities and educational support. Supporting our team members is a top priority which is why we offer competitive compensation and benefits vacation team member appreciation days workplace flexibility and much more. At Wyndham Hotels & Resorts we value and embrace a culture of diversity equity and inclusion that supports team members of all backgrounds and experiences. We cant wait to welcome you!

The Role

The Director of Financial Services will direct and oversee the quality and performance of all functions specific to WHR accounts receivable cash application and billing teams. The position will set forth goals and objectives develop procedures and drive change in existing processes in order to achieve WHRs goals and objectives. The position will track and analyze performance metrics to help formulate strategies to maximize cash flow reduce days sales outstanding minimize unapplied/unidentified cash drive franchisee engagement with our online invoicing and payment platform and implement new processes to drive efficiencies. The position is also a primary resource for ensuring SOX compliance including key areas such as writeoffs and monthly cash reconciliations. The position will be involved in the escalation of collection issues and be required to work with franchisees to achieve mutually agreeable outcomes. The Director will also manage all aspects of daily and monthly cash reporting Salesforce reporting and dashboards department scorecard past due/payment reminder distribution and restriction/default processes The position is responsible for reviewing and approving all development advance note applications. In addition the position will be a key change agent responsible for continually seeking and implementing process improvements.

What youll do

• Track and analyze performance metrics to help formulate strategies to maximize cash flow reduce days sales outstanding minimize unapplied/unidentified cash and drive franchisee engagement with our online invoicing and payment platform.
• Handle escalated collection calls and address franchisee concerns aiming to achieve mutually agreeable solutions.
• Identify and implement process improvements on a continuous basis. Participate in various systems testing. Support VP of Finance through various Ad Hoc requests/special projects as required.
• Manage and distribute past due notices and payment reminders for franchisees. Collaborate with other departments and engage with franchisees to drive franchisee utilization of WHRs online invoicing and payment platform.
• Manage Salesforce reports/dashboards to facilitate efficient department processes (e.g. collection calls unapplied cash etc.. Compile and distribute department receivable and cash reports to Sr. Management.
  

Youll be successful if you have

• Motivated detailoriented person who is able to work independently in a fastpaced environment and collaborate in a team setting.
• Excellent verbal and written communication skills.
• Excellent problemsolving and decisionmaking skills.
• Ability to analyze data and formulate AR collection strategies.
• Knowledge of hotel operations and statistics.
• Understanding of hotel industry and impact of market conditions.
• Good organizational and planning skills.
• Customer focused with outstanding customer service skills.
• Must be results driven.
  

Required Qualifications/Experience

• College degree.
• 7 years professional experience in accounting / finance/ hotel operations.
• Degree in Accounting /Finance.
• Highlevel of proficiency with MS Excel including advanced formulas.
• Knowledge of creating and editing Salesforce reports and dashboards.
• Knowledge of Power Automate or other automation software is a plus.
• 5 years Managerial experience.