Senior Shelter Manager
Senior Shelter Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Job Details
Description
JOB PURPOSE:
The Senior Shelter Manager is responsible for overseeing shelter operations while also engaging with the local community and external partners. This role ensures that residents needs are met supervises staff and coordinates outreach activities to improve service delivery. This position acts as the primary liaison between shelters community organizations and government agencies.
Qualifications
ESSENTIAL JOB RESPONSIBILITIES:
Supervise daily shelter operations and ensure compliance with agency policies and funder guidelines.
Monitor and support quality of services delivered to shelter residents.
Engage with city officials local organizations and the public to gather feedback and share shelterrelated resources.
Represent the shelters in community and city meetings and maintain partnerships with external stakeholders.
Oversees both shelter operations in Austin area.
Develop and implement shelter procedures resident schedules and life skills programming.
Coordinate and conduct community outreach events classes and training sessions.
Submit timely reports and documentation of operations incidents and outreach activities.
Supervise and evaluate staff performance; provide training and mentorship.
Order supplies track expenditures and monitor program budgets.
Promote a respectful inclusive and harassmentfree environment for staff and clients.
Respond to resident and staff concerns professionally and efficiently.
Resolve staff conflicts and/or recognize when a conflict must be referred to a higher level.
Support and implement decisions made by management.
Organize and facilitate staff meetings as appropriate.
Completes written reports and documentation of plans projects and results.
Serve as the point of contact for internal leadership and external contracting agencies.
Perform other duties as directed and assigned.
Demonstrate Exceptional customer service in Everything you do by placing the child family Veteran or client first to support our mission to Empower people to build better lives for themselves their families and their communities.
ESSENTIAL QUALIFICATIONS:
EDUCATION: Bachelors degree preferred (Social Work NonProfit Management Criminal Justice or related field). With a minimum of 2 years experience conducting a combination of life skills outreach working with vulnerable populations and supervisory.
EXPERIENCE: Two years work or volunteer experience working with unhoused populations desired support groups peer mentoring life skills. Outgoing pleasant professional manner; the ability creates and maintain contacts in the community; and clear articulation in providing informative presentations about shelter operations. Experience in a social service environment a plus.
ATTENDANCE: Must maintain regular and acceptable attendance at such level as is determined in the employers sole discretion.
LICENSES: Drivers License with a clear record.
VEHICLE: Must have daily use of a vehicle without prior notice.
OTHER: Must be available and willing to travel to various locations and with such frequency as the business need dictates. Must not pose a direct threat or significant risk of substantial harm to the safety or health of himself/herself or others.
Endeavors has a longstanding practice of providing a work environment that is free from all forms of employment discrimination including harassment because of race color sex gender age religion national origin marital status sexual orientation gender identity genetic information disability military or veteran status or any other characteristic protected by law. We recruit hire employ train promote and compensate individuals based on jobrelated qualifications and abilities.
Endeavors also provides reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief in accordance with applicable laws. If you need to inquire about an accommodation or need assistance with completing the application process please email or speak with your recruiter.
Endeavors is dedicated to offering reasonable accommodations for individuals with disabilities. If you are a qualified candidate with a disability and need help submitting your application online please reach out to us at . If you are chosen for an interview we will provide further details on how to request accommodations for the interview process.
Required Experience:
Manager
Employment Type
Temp
