In our always on world we believe its essential to have a genuine connection with the work you do.
This role can be based out of Brisbane Sydney or Mount Waverley Australia
To provide technical assistance in the following areas develop and review high level design solution positioning Product Selection and provide technical support to conduct product demos proof of concept set ups as well as training and workshops and other thought leadership provide highly visible customer support through the performance of onsite installation testing & commissioning. Evaluate operational quality of equipment instruct customer in operation and maintenance of products serve as technical liaison with customer on admin and technical matters for assigned projects and interpret customer needs.
You will Make an Impact by
- Provide product and technical support to external and internal customers as contributing team member
- Provide presales technical support for development and implementation of complex products/ applications/ solutions for CommScope product lines to include modification of product application to meet customer network configurations
- Provide technical assistance through sales presentations product demonstrations installation and maintenance of CommScope products
- Provide product and application training to customers
- Provide postsales technical expertise during installation implementation testing and maintenance of CommScope products
- Provide engineering support for the introduction of new products consult with customer to determine and document requirements develop product specifications work with product managers on the development of fit for purpose products.
- Provide innovative ideas customer perspective and research into product developments. Stay involved in the process from concept through design through . Actively participate in market introduction and penetration strategies.
You will Excite us if you Have:
- Bachelors degree/Diploma in Telecommunication or appropriate industry knowledge with minimum 35 years of field/ Industry experience.
- Computer and office skill required (Office365 Windows Project) also a working knowledge of Creo Draftsight and Solidworks would be advantageous.
- Knowledge and experience on the use of test equipment to include Optical Time Domain Reflectometers Optical Power Meters and Sources strongly preferred.
- Previous OSP engineering and postsales OSP experience. Knowledge and experience in FOSC FIST and Tenio closures would be advantageous.
- Previous experience/ knowledge of FTTx network design
- Previous experience in splicing of ribbon and stranded fibre cables
- Experienced in the preparation and product selections for RFI RFP & RFT
- Deal closing skills to assist the sales force Influence the outcome of a tender response technically through product expertise combined with strategic thinking in commercial landscape
- Ability to create and deliver sales and training presentations with confidence and customerfacing skill.
- Excellent verbal and written communication skills.
- Strong interpersonal skills including the ability to establish and maintain relationships.
- Advanced technical skill set and welldeveloped problemsolving abilities.
- Excellent problemsolving skills are important in this role drive for results in addressing customer challenges important.
- Project management and the understanding of Gantt charts experience required.
- Possess a vehicle and current valid Australian driving license.
- Possess a valid Industry White Card and an Open Communication Registration with all Endorsements.
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Why CommScope:
CommScope is on a quest to deliver connectivity that empowers how we live work and employees push the boundaries of communications technology that enables gamechanging discoveries like 5G the Internet of Things and gigabit speeds for everyone our unmatched expertise in copper fiber and wireless infrastructure our global clients rely on us to outperform today and be ready for the needs of tomorrow.
If you want to grow your career alongside bright passionate and caring people who strive to create whats connect to your future at CommScope.
CommScope is an Equal Opportunity Employer (EEO) including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process please contact us to submit your request at You can also learn more about CommScopes accommodation process and EEO policy at