Customer to Cash Program Manager 602940
Customer to Cash Program Manager 602940
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Job Description
Additional Location(s):USMAMarlborough; USMNArden Hills; USMNMaple Grove
Diversity Innovation Caring Global Collaboration Winning Spirit High Performance
At Boston Scientific well give you the opportunity to harness all thats within you by working in teams of diverse and highperforming employees tackling some of the most important health industry challenges. With access to the latest tools information and training well help you in advancing your skills and career. Here youll be supported in progressing whatever your ambitions.
About the role:
Customer to Cash Simplification is a global initiative aimed at transforming our customer journey through strong partnerships with functional and commercial teams. This approach will enhance BSCs digital capabilities provide comprehensive customer insights and unlock efficiency opportunities for future growth. Simplification will be achieved through improvements in data processes technology and people.
As the Program Manager for Customer to Cash Simplification you will be pivotal in delivering this business transformation across all company functions divisions and regions. Reporting to the VP of Customer to Cash Simplification you will collaborate with leaders process owners communities of practice and stakeholders across the BSC matrix. Your role will involve planning and executing activities across various initiatives and stakeholders.
This role is essential for executing and delivering initiatives across global Commercial regions ensuring all global functions are informed and involved. You will join a team responsible for developing processes to support this transformation. We seek a change leader motivated to optimize our delivery methodology using agile lean design thinking and project management best practices.
Your responsibilities include:
- Take shared responsibility and accountability for the successful planning and of the global C2C simplification program.
- Governance shared responsibility for effective governance.
- Lead & facilitate through mapping workshops Kaizen events to identify and prioritise opportunities and next steps.
- Value Realization identify transformational opportunities to be delivered for tracking via BSC VIP
- Program and Team Risk Management identify potential project risks and define appropriate actions to mitigate escalating to program leadership where appropriate.
- Program / Team Metrics support program oversight of individual team performance and drive a culture of accountability across the program.
- Special projects lead surge projects in key areas of risk or performance issues drive process improvements as an outcome of lessons learned and other key project management needs.
- Defining Project Goals and Scope: Identify the objectives and deliverables of the project ensuring that all stakeholders have a clear understanding of what needs to be achieved.
- Planning and Documenting Tasks: They create detailed project plans outlining the tasks timelines and resources required. This includes setting milestones and deadlines to keep to roadmap.
- Managing Resources: Support capacity plans to best manage resources.
- Effective Communication: Act as the primary point of contact between Magellan and Business teams ensuring that everyone is informed about progress and any issues that arise.
- Map stakeholders establish networks & communities connect mobilize & influence for engagement & collaboration. Create understanding set expectations sense of purpose & vision.
- Driving responsibility accountability & ownership of actionable items across a range of topics solving problems and driving to speedy decision making and / or escalations as needed.
- Act as a change leader simplify the language and storytelling with change management at core.
- Navigate eliminating waste creating flow & efficiency across processes data technologies & people
What we are looking for:
- Bachelors degree in Quality Engineering Science or applicable field required; Advanced degree preferred.
- 7 years technical professional or operational experience in medical device field required.
- 5 years of PMO experience.
- Previous leadership experience across the BSC network or the management of large change programs ideally technology or systems environment.
- Working knowledge of ERP systems and the broader Application Ecosystem combined with knowledge of key data & business processes.
- Courage to make decisions for the best interest of global BSC even if it means reasonable compromise for a local team.
- Proven adaptability comfortable with change and with a demonstrated ability to react and respond to a fastchanging environment. Demonstrates effective change leadership.
- Demonstrated high degree of integrity professionalism and the ability to establish credibility.
- High sense of urgency and commitment to .
- Demonstrated capability in collaborating and influencing across a matrixed organization
- Keeps the organizations vision and values at the forefront of decision making and action.
- Builds strategic partnerships to gain further alignment of program goals and outcomes.
- Develops and executes organizational and operational policies that affect one or more groups by utilizing technical/professional knowledge and skills.
Requisition ID:602940
Minimum Salary: $127900
Maximum Salary: $243000
The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) see vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training pertinent education including licensure and certifications among other relevant business or organizational needs. At BSC it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.
Compensation for nonexempt (hourly) nonsales roles may also include variable compensation from time to time (e.g. any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).
Compensation for exempt nonsales roles may also include variable compensation i.e. annual bonus target and longterm incentives (subject to plan eligibility and other requirements).
For MA positions: It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.
As a leader in medical science for more than 40 years we are committed to solving the challenges that matter most united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives create value for our customers and support our employees and the communities in which we operate. Now more than ever we have a responsibility to apply those values to everything we do as a global business and as a global corporate citizen.
So choosing a career with Boston Scientific (NYSE: BSX) isnt just business its personal. And if youre a natural problemsolver with the imagination determination and spirit to make a meaningful difference to people worldwide we encourage you to apply and look forward to connecting with you!
At Boston Scientific we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion equality and opportunity for all. By embracing the richness of our unique backgrounds and perspectives we create a better more rewarding place for our employees to work and reflect the patients customers and communities we serve.
Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy the Company will continue to take steps to assure that recruitment hiring assignment promotion compensation and all other personnel decisions are made and administered without regard to race religion color national origin citizenship sex sexual orientation gender identify gender expression veteran status age mental or physical disability genetic information or any other protected class.
Please be advised that certain US based positions including without limitation field sales and service positions that call on hospitals and/or health care centers require acceptable proof of COVID19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company you will be expected to meet the ongoing requirements for your roles including any new requirements should the Companys policies or protocols change with regard to COVID19 vaccination.
Required Experience:
Manager
Employment Type
Unclear
