Operations Manager Full-Time Multi-Purpose Center

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360degree solution set for a collection of worldclass owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

This Operations Manager reports to the General Manager and is responsible for assisting in the administration planning budgeting and direction for the operations of the Center including front and back of house services technical services information technology conversion custodial services and equipment inventory control. Insures an effective and cost efficient program by controlling the Operations budget and performs related day to day responsibilities as required.

Coordinates all elements of facility operations including budgeting purchasing directs the operation and maintenance of the mechanical electrical HVAC custodial grounds sound lighting a/v equipment telecommunications systems security smoke/fire detectors and traffic control. Manager will serve as facility safety chairman to maintain a safe and secure facility for the public and employees.

This role will pay an annual salary of $55000$60000.

Benefits for FullTime roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays).

This position will remain open until July 18 2025.

The VSU MultiPurpose Center is a stateoftheart multipurpose venue located on the campus of Virginia State University in South Chesterfield arena is able to seat more than 6000 guests making it the largest events venue located south of Richmond in the state of Virginia. Theamenitiespacked arenaserves as a full entertainment facility hostingathletic events commencements live concerts family shows trade shows and opening its doors to the publicin March of 2016 theVSU MultiPurpose Center is home totheVirginia State University TrojansBasketballand Volleyball teams. The MPC is managed byOVG360 which is a fullservice venue management and hospitality company that helps clientpartners reimagine the sports live entertainment and convention industries for the betterment of the venue employees artists athletes and surrounding communities.

• Assists General Manager in the overall daily operation and maintenance of the facilities.
• Plan direct coordinate and review the work plan for all event changeovers; meet with staff to identify and resolve problems; assign work activities projects and programs; monitor work flow; review and evaluate work products methods and procedures.
• Select train motivate and evaluate staff; provide or coordinate staff training; work with employees to correct deficiencies; implement discipline and termination procedures.
• Coordinate and review the work plan for changeover facility maintenance and operations; meet with staff to identify and resolve problems; assign work activities projects and programs; monitor work flow; review and evaluate work products methods and procedures.
• Coordinate labor hours for staff inmates and temporary workers.
• Report labor allocations to Director of Finance.
• Participate in the development and administration of the Operations budget; forecast of additional funds needed for staffing equipment materials and supplies; monitor and approve expenditures; implement adjustments as necessary.
• Coordinate facility arrangements and monitor the work of contractors; including equipment rental and borrowing City/County equipment. Report any issues to General Manager immediately.
• Ensure staff is working safely efficiently and are aware of proper safety guidelines.
• Conduct monthly safety meeting.
• Order supplies and materials for maintenance programs within budget guidelines; receive and maintain supplies.
• Maintain hazardous materials communication program material safety data sheets and required records and permits; maintain knowledge of changes in pertinent Federal State and Local regulations.
• Develop and maintain an accurate record keeping system; including equipment maintenance and inventory logs.
• Experience and working knowledge of tractors skid steers arena grooming equipment grounds keeping equipment electrical refrigeration and plumbing.

• Minimum of three to five 35 years experience in an operations position in arena convention center or public assembly facility with knowledge of set up/housekeeping and event coordination including progressive supervisory responsibility.
• Bachelors degree from accredited college/university in a related field (Facility Management Engineering Sports Management etc. preferred; High School Diploma (or equivalent) required.
• Familiarity with OSHA requirements
• Strong interpersonal skills required; including excellent verbal and written communication skills in the English language.
• Selfmotivated with excellent organizational skills.
• Strong verbal and written communication skills in the English language.
• Must be able to work a flexible schedule including early mornings evenings weekends holidays and extended number of consecutive days.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.