Open Jobs Stage Experience Lead - Full Time 264362
Open Jobs Stage Experience Lead - Full Time 264362
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Job Description
Job ID: 264362
Store Name/Number: ONShops at Pickering City Centre 1674
Address: 1355 Kingston Road Unit 124 Pickering ON L1V 1B8 Canada (CA)
Full Time/Part Time: Full Time
Position Type: Regular
Youll love working here
The Stage Experience Lead Full Time will be assigned to oversee all sales floor departments within a specific Sephora location. This can include Beauty Skincare Fragrance & Haircare or a combination of these areas. An Assistant Manager Client Experience is responsible for ensuring that all members of their team execute Sephoras selling model and provide outstanding client service so that the store achieves and exceeds company objectives.
- Client Experience. Ensure all onstage cast properly execute Sephoras selling model. Support the timely response to all client feedback per department. Partner with their direct manager to action clientrelated issues/feedback tool the client service hotline or through direct feedback from clients.
- Embracing Innovation. Support all World selling cast being properly trained in all Client Interactive Technology.
- Event Management. Support instore events as needed ensuring that these events help the store achieve its goals as well as client needs.
- Performance Assessment & Development. Be aware of and coach to any performance management situations within the assigned area of the store. Ensure timely feedback for improvement is delivered and followed up on as necessary. Participate in regular checkins with direct reports.
- Entrepreneurial Spirit. Demonstrate a strong understanding of the stores sales performance and business opportunities.
Wed love to hear from you if
- You have one to three years experience in a similar role at a similar volume store or equivalent internal experience.
- You have excellent verbal/written communications skills and the ability to influence business partners at all levels in a clear and concise manner.
- You have proven ability to create teams by attracting and identifying talented store leaders who can train and develop cast to drive sales and deliver outstanding client service.
While at Sephora youll enjoy
- The people. You will be surrounded by the best talent in the industry people you can be proud to work with.
- The perks. Think youve tried it all Just wait until you work at Sephora! Enjoy the discounts gratis & exclusive brand events.
- The education. We heavily invest in training to build your personalized career plan so you can achieve your professional goals.
Employment Type
Full-Time
