Quality Manager 23704
Quality Manager 23704
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Salary Not Disclosed
1 Vacancy
Job Description
Requisition ID: 23704
The Manager Quality position is responsible for leading and providing guidance to the quality team and ensuring the team meets all internal and external Key Performance Indicators monthly as well as establishing and maintaining a professional relationship between business unit and its customers and suppliers.
Essential Duties and Responsibilities:
- Provide direction and strategy to identify assess and remediate current and previous quality system risks and gaps including conducting corporate gap assessments and development standards.
- SuperviseQuality Inspection Team 10 employees).
- Develop and implement quality assurance policies and procedures.
- Conduct internal audits to ensure compliance with quality standards.
- Analyze data to identify trends and areas for improvement.
- Lead crossfunctional teams to investigatecollect analyze report defects and warranty issuesto develop corrective action plans.
- Develop and maintain a system for tracking customer feedback and complaints.
- Monitor customer feedback and satisfaction surveys.
- Train staff in quality assurance processes and procedures.
- Promotes quality culture throughout the organization.
- Responsible for the maintenance and management of the Quality Management System including Document Control CAPAs Quality Events Change Controls Complaints and Q10 to assure the quality of Company products.
- Develop internal SOPs work instructions and other processes to ensure appropriate employee training and adherence to the quality management system (QMS) across the business unit.
- Manage inspections and audits from both regulatory authorities and marketing partners and provide followup responses for all aspects of the business.
- Partner with various key stakeholders across the organization to assess all quality systems and standards needs and to provide resources and support for planning and .
The above list of responsibilities is not exhaustive and you may be required to undertake other responsibilities and/or training.
Required Knowledge Skills and Abilities:
- Highly proficient in the use of Microsoft Office suite (Excel Word Outlook etc..
- Excellent communication both written and verbal with employees at all levels within the organization and customers
- Knowledge and experience in ISO 9001 standard and auditing.
- Six Sigma / Lean Certification & Experience.
- Able to effectively prioritize and execute tasks in a highpressure environment.
- Proficiency with or the ability to quickly learn the organizations systems.
- Must be able to quickly gain trust and build relationships.
- Exceptional organizational interpersonal and willingness to work within changing priorities.
- Selfmotivated with the ability to stay on task.
- Innovative team player.
- Commitment to excellence and high standards.
- Sound judgment with the ability to make timely and sometimes difficult decisions.
- Proven ability to handle multiple projects and deadlines.
Education and/or Experience:
- Bachelors degree in engineering or business Administration or related field or equivalent work experience.
- Minimum ten 10 years experience in Quality Management within a manufacturing environment.
- Minimum five 5 years leading a team.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential.
NOTICE FOR CALIFORNIA RESIDENTS
Effective January 1 2020 pursuant to the California Consumer Privacy Act of 2018 (as amended the CCPA) if you are a California resident you may have certain additional rights. Please click on the linkfor a description of those rights and how California residents may exercise them.
Required Experience:
Manager
Employment Type
Full-Time
