Accounts Receivable Rep Customer Service Focused
Accounts Receivable Rep Customer Service Focused
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Salary Not Disclosed
1 Vacancy
Job Description
Love medicine is who we are its what we do its why people want to work here. If youre looking for a job to love apply today.
Scheduled Weekly Hours:
40Gundersen Health System is seeking a compassionate and detailoriented individual to join our team. In this important role you will conduct thorough audits of guarantor accounts to resolve billing issues and ensure our patients receive the support they need. You will manage both inbound and outbound calls assist with payment plans process payments and provide information about our charity programs. Your dedication to helping patients navigate their billing and insurance questions will make a meaningful difference in their experience. If you are passionate about providing excellent customer service and supporting our community we would love to hear from you!
What Youll Do:
- Resolve customer issues and answer patient inquiries regarding accounts charges and procedures through effective communication and onecall resolution guidelines.
- Educate patients on their financial responsibilities including payment arrangements insurance processing and selfpay balances.
- Document all actions taken on patient accounts within the billing system and review accounts for discrepancies.
- Verify demographic and insurance information while ensuring compliance with patient privacy laws including HIPAA.
- Offer financial assistance program information and provide recommendations for improvement based on observed trends and issues.
Whats Available:
- Hours: Fulltime 40 hours/week
- Shift: Monday Friday between 7:30am 5:30pm
- Location: Onalaska Onsite (will eventually have the flexibility to be remote)
Why Youll Love It Here:
- Starting wage of $18.31/hour with the potential to increase based on experience!
- Support to grow in your career with access to our Career Development Center and Tuition Investment Program
- Toprated retirement plan and healthcare benefits
- Departmental leadership that supports you as you do your best work.
- Work/Life balance to love what you do and where you live.
What Youll Need:
- High school diploma or equivalency
- Great communication customer service and computer skills
- Background in healthcare is a plus!
EmplifyHealth is comprised of two of the Midwests most respected healthcare systems Bellin Health and Gundersen Health System. Once neighbors we are now partners united in our mission to provide exceptional care to our communities. As a notforprofit patientcentered healthcare network we have headquarters in Green Bay and La Crosse Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics serving 67 cities and rural communities across Wisconsin Iowa Minnesota and Michigans Upper Peninsula. With over 4500 dedicated nurses and providers we are committed to delivering primary specialty and emergency care along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.
If you need assistance with any portion of the application or have questions about the position please contact or call
We inspire your best life by relentlessly caring learning and innovating. This is our purpose. Together with our values belonging respect excellence accountability teamwork and humility our pillars set our foundation and our future.
Equal Opportunity Employer
Employment Type
Full-Time
