Collections Specialist
Collections Specialist
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
The Collections Specialist is primarily responsible for collecting payments on all outstanding invoices assisting in customer credit analysis and recording all relevant collection communications. This position serves as one of the primary faces of the company to our customers and as such should have clear and concise verbal and especially written communication skills.
Primary Position Tasks:
- Contact each commercial and government account with an open receivable according to the collections guidelines to record the estimated payment date.
- Identify any barriers to collection as provided by the customer and work with the billing team as needed to make any invoice corrections and/or resubmissions.
- Document all correspondence with the customer in the appropriate database and/or spreadsheet.
- Promptly and accurately record cash receipt transactions and update collection comments/notes accordingly. Prepare data for reporting to upper management as requested.
- Perform complex account reconciliations involving short pays credits and previous misapplications with an end goal of cleaning up all aged accounts and maintaining a clean ledger for each.
- Other business duties as assigned
Minimum Education/Certification/Experience Requirements:
High school diploma or equivalent; some collegelevel work preferred
- Relevant work experience may be substituted for collegelevel work
Preferred Education/Certification/Experience:
- Working knowledge of jobrelated aspects of Navision Costpoint experience a plus
- Prior collections experience 23 years minimum
- Workstation productivity software: Microsoft Outlook / Office (Excel Word)
- Ability to read and understand customer contracts to aid in invoice collection
- Ability to learn and understand customer websites for invoice updates and payment advice.
Knowledge Skills and Abilities:
Computer keyboarding skills and general computer knowledge
- Basic math skills and understanding accounting methods
- Organized work methods
- Excellent ability to prioritize workload and tasks
- Working knowledge of all aspects of MS Dynamics Navision and Deltek Costpoint related to position
- Workstation productivity software: Microsoft Outlook / Office (Excel Word)
- Internet research for invoice collections
- Excellent communication skills via phone email and/or face to face with both internal and external customers in an efficient and clear manner
Essential Elements (Mental; Physical; Equipment used):
- Ability to attend work for all regularly scheduled hours
- Ability to work extended hours as necessary as business needs dictate
Red River offers a competitive salary excellent benefits and an exceptional work environment. You can review our benefit offerings here. If you are ready to join a growing company please submit your resume and cover letter (optional).
EOE M/F/DISABLED/Vet
Red River is an equal opportunity employer. All qualified applicants will receive consideration for employment. Discrimination or harassment based upon any protected characteristics as defined by state or federal law is wholly inconsistent with our company values and will not be tolerated.
In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants that require accommodation in the job application process may contact. PLEASE NOTE: This contact channel is reserved for use by individuals with disabilities who require special accommodations in order to submit an expression of interest in a position within Red River.
Red River does not accept unsolicited resumes from individual recruiters or thirdparty recruiting agencies in response to job postings or otherwise. Placement fees will not be paid to any recruiter unless Red River hasan active agreement in place with the recruiter and such a request has been made by the Red River Talent Acquisition team and such candidate was submitted to the Red River Talent Acquisition Team via our ApplicantTracking System. Any unsolicited resumes or other data submitted to Red River in violation of this policy may be used by Red River without obligation to pay any fees of any kind to the recruiter.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
