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SA Customer Master Data Specialist

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1 Vacancy
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Job Location drjobs

Germantown, MD - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

RSA Customer Master Data Specialist (Open)

Location:

Germantown WI (LLC Support) Management

How will you CONTRIBUTE and GROW

Onsite Work Location: Germantown WI Tulsa OK Largo FL
Business Casual Work Attire
Hybrid Work Schedule Remote/In office

The primary function of this position is to ensure the proper implementation of customer contracts within the SAP environment. The Specialist position will be responsible for the setup closure and partnership of customer accounts along with the of their contractual pricing.

Review submitted documents for implementation in SAP along with entry in other applicable Airgas environment(s)

Collaborate with subject matter experts to establish an implementation timeline and proper documentation required for the rollout

Research and review existing customer accounts to determine if setup closure and/or partnership changes are required to meet agreement terms

Clearly and fully identify all required terms and conditions relative to the legal structure of the signed contract that coincide with SAP

Create and develop a pricing plan to load in SAP

Identify and communicate all concerns and technical issues regarding the implementation of the customer rollout to internal customers for timely resolution

Implement rollout material into SAP within the required timeline

Perform post load audits of pricing account partnerships and customer master data to verify end results meet the required guidelines and contractual terms of the agreement

  • Coordinate and communicate key data points with internal and external stakeholder sharing information as needed and providing timely progress reports on outstanding rollout requests

    • Includes initiating conversations with other business units and contacts in order to coordinate additional support requirements

  • Track and update all applicable reports and databases

  • Promote the adoption of bests practices within the SA Business Management Team that are in alignment with the Strategic Account profitability goals

  • Develop and maintain good working relationships with stakeholders including management support Salesforce business unit contacts and customers

  • Special projects given by SA Manager(s) in support of agreedupon department needs

  • Other duties as assigned

Are you a MATCH

Required Education:

  • Bachelors degree or combination of equivalent education and experience working in a related role

Required Length & Type of Experience:

  • 12 years inside sales customer service or relevant Airgas/industry experience

    • SAP navigation knowledge preferred

    • Knowledge of industrial medical and specialty gases welding and safety products a plus

  • Previous exposure to commercial contract language terms and conditions preferred

  • Prior experience manipulating large datasets and analyzing data from multiple sources preferred

Knowledge Skills & Abilities:

  • Relevant Microsoft Office or Google Suite experience required with an emphasis on advanced skills in Excel or Google Sheets required

  • Expert attention to detail along with ability to analyze research and manipulate data

  • Displays business acumen through strong communication and decisionmaking skills

  • Organized selfmotivated resourceful proactive individual that is comfortable working both independently and as a team member taking ownership for assigned work

  • Outstanding workethic;driven to meet critical deadlines in a fastpaced environment by managing multiple tasks and adapting to changing priorities

  • Ability to interact with and take direction from all levels of the Strategic Account team including management the sales field and other members of the SA Business Management Team

  • High level of initiative curiosity and potential to go beyond the described role as the team responsibilities evolve

  • Ability to develop solutions to existing problems using factbased problem solving and historical precedence

  • Able to handle manage and work a multifaceted complex customer account including the completion of research analysis and implementation of customers contractual terms accounts partnerships and pricing structures

PHYSICAL DEMANDS: the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Able to talk hear and sit: use hands to finger handle or feel objects tools or controls; reach with hands and arms; stoop kneel or crouch.

  • Specific vision abilities include close vision distance vision color vision peripheral vision depth perception and ability to focus objects required.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EOE AA M/F/Vet/Disability

Qualified applicants will receive consideration for employment without regard to their race color religion national origin sex sexual orientation gender identity protected veteran status or disability

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical dental and vision plans vacation sick time floating holidays and paid holidays for fulltime employees.

We provide a progressive parental leave package for our eligible Airgas parents offering generous paid time off for the birth or placement of children including 14 weeks of paid child birth benefit for birth mothers on leave as well as paid parental leave benefits for other associates.

Additionally we offer our employees a 401k plan with company matching funds tuition reimbursement discounted college tuition for employees dependents and an Airgas Scholarship Program for dependent children.

Your differences enhance our performance

At Airgas we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees our customers patients community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants regardless of their race gender sexual orientation religion disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to innovate by living our fundamentals acting for our success and creating an engaging environment in a changing world.

Equal Employment Opportunity Information

We are an equal opportunity employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran status or any other protected characteristic.

Please click here to view the EEO Know Your Rights poster and here to view the Pay Transparency Nondiscrimination poster. Airgas an Air Liquide Company invites any applicant and/or employee to review the Companys written Affirmative Action Plan or Policy Statement. This plan or policy statement is available for inspection upon request.

Airgas an Air Liquide Company and its group of companies does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact us by email at .

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Required Experience:

Unclear Seniority

Employment Type

Full-Time

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