Client Support Specialist
Client Support Specialist
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USD 45000 - 58000
1 Vacancy
Job Description
We are dedicated to providing exceptional customer experiences and building longlasting relationships with our clients. Were passionate about problemsolving and ensuring our customers receive support thats timely helpful and knowledgeable.
As a Client Support Specialist youll be the first point of contact for our customers assisting them with inquiries resolving issues and guiding them through our sale. Were looking for a customerfocused Client Support Specialist with strong communication skills a passion for service and an ability to stay calm under pressure.
Client Support Specialist Responsibilities
- Respond to customer inquiries when directly working with them
- Identify and troubleshoot issues providing sale solutions or directing customers to appropriate departments as needed
- Maintain detailed records of customer interactions sales and update account information
- Collaborate with sales team members to improve customer experience and share best practices
- Assist with customer concerns and work to find resolutions
- Support team and provide information about our products and services to new customers
Client Support Specialist Requirements
- Strong interpersonal and communication skills
- Ability to work in a fastpaced environment with a problemsolving mindset
- Previous experience in customer service sales or a similar role is a plus
- Familiarity with customer support tools is beneficial
- High school diploma or equivalent; additional education or certifications are a plus
Client Support Specialist Perks
- Competitive pay and bonus package
- Opportunities for career growth within our company
- Supportive team environment and access to training resources
- Flexible scheduling options to support worklife balance
If youre ready to make an impact by delivering topnotch customer service and boosting sales apply today!
#LIOnsite
Required Experience:
Junior IC
Employment Type
Full-Time
