Client Success Manager - Hospital Solutions
Client Success Manager - Hospital Solutions
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Job Description
Doximity is transforming the healthcare industry. Join our mission to help every physician be more productive and provide better care for their patients. As medicines largest network in the United States theres an elevated level of responsibility in everything we do. We dont take that responsibility lightly and are committed to building diverse teams with an inclusive culture that can make a direct impact on the healthcare system.
One of Doximitys core values is stretching ourselves. Even if you dont check off all the boxes below we encourage you to apply. Doximity is full of exceptional people who bring their own unique experiences to work everyday and make us all better for it!
Doximity Hospital Solutions the platform that helps hospitals build their digital footprint is seeking a Client Success Manager to join its growing team.
Client Success Managers are dedicated to helping our clients achieve success and advising on best practices for defining implementing and realizing hospital marketing needs and goals. You will become an expert in the Doximity product suite and will partner with internal teams to promote client retention. It will take a strong communicator to be successful in this role.
Who You Are
The healthcare industry is nothing new to you and youre ready to join our rapidly growing Hospital Solutions team. Youre ready to embrace a fastpaced techsavvy noncorporate environment. You manage multiple projects and priorities simultaneously. Your coworkers describe you as detailoriented selfmotivated and the ultimate problem solver with a cando personality.
How youll make an impact:
- Ownership of hospital accounts and execute all aspects of hospital marketing campaigns on the platform.
- Layout campaigns create proofs and update all platforms to reflect the latest marketing plan.
- Partner with clients to understand their goal and measure of success across all physician marketing campaigns.
- Own client reporting to showcase progress towards goals and campaign performance.
- Strategically partner with Sales team for campaign through delivery to renewal.
What were looking for:
- Prior experience in healthcare or marketing agency required
- Success working independently and within a team while being personally accountable for assigned tasks
- Exceptional attention to detail written and verbal communication and time management skills
- Highly organized able to coordinate large amounts of information across multiple projects (and timezones!
- Enthusiasm to help grow our business and be an energetic team player
- Solves problems creatively
Nice to have:
- 35 years of work experience in client management preferred
- Prior experience working remotely
- Prior experience in healthcare from a client recruitment clinical or marketing perspective
- Knowledge of Salesforce and Airtable
In your cover letter tell us about your experience working with clients and your experience working remotely!
Compensation
The US total compensation range for this fulltime position is inclusive of salary equity. Our ranges are determined by role and level. The range displayed on each job posting reflects the approximate total target compensation for the position across the US. Within the range individual pay is determined by factors including relevant skills experience and education/training. Please note that the compensation listed does not include benefits.
More on /Benefits/Perks
Doximity is proud to offer industryleading benefits to our full time employees. Some of our offerings include:
- Medical dental vision offerings for you and your family
- 401k with matching program
- Employee stock purchase plan
- Family planning support Childcare FSA and parental leave
- Life AD&D and Disability
- Generous time off holidays and paid company trips
- Wellness benefitsplus many more!
More About Doximity
For the past decade its been our mission to help every physician be more productive so they can provide better care for their patients. We believe that when doctors are connected the healthcare system works better and patients benefit. Doximity enables our verified clinician members to collaborate with colleagues stay uptodate with the latest medical news and research manage their careers and conduct virtual patient visits. Today Doximity is the leading digital platform for U.S. medical professionals with over 80 of physicians 50 of all nurse practitioners and physician assistants and 90 of graduating medical students as members.
Joining Doximity means being part of an incredibly talented and humble team passionate about improving inefficiencies in our $4.3 trillion U.S. healthcare system. We are a team of doers who solve problems everyday by treating obstacles like an adventure and we love creating technology that has a real meaningful impact on peoples lives. Doxers are committed to working towards a more equitable world both within and beyond our office walls. This starts by fostering an inclusive and diverse work environment where differences are valued and all employees are encouraged to bring their full authentic selves to work daily. To learn more about our team culture and users check out our careers page company blog and engineering blog. Were growing fast and theres plenty of opportunity for you to make an impactjoin us! For more information visit .
EEOC Statement
Doximity is proud to be an equal opportunity employer and committed to providing employment opportunities regardless of race religious creed color national origin ancestry physical disability mental disability medical condition genetic information marital status sex gender gender identity gender expression pregnancy childbirth and breastfeeding age sexual orientation military or veteran status or any other protected classification. We also consider qualified applicants with criminal histories consistent with applicable federal state and local law.
Required Experience:
Manager
Employment Type
Full Time
