Utility Operations Manager
Utility Operations Manager
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1 Vacancy
Job Description
About the Team
At Bermex we value customer relationships and strive to go the extra mile to delight our customers. We provide expert meter reading services and solutions to utilities throughout the United States including leak detection atmospheric corrosion line location and water gas and electric meter reading. Were always seeking motivated individuals who enjoy working independently and love the outdoors to join our team.
About the Role
The Utilities Operations Manageris a key leadership role responsible for overseeing and managing utility services operations including underground utility system installation maintenance meter reading and repair. This role requires the Utility Manager Certificationto ensure compliance with industry standards and regulations. The Utilities Operations Manager will also supervise and lead field operations ensure projects meet regulatory requirements and foster a culture of safety quality and operational excellence. The role includes managing a team of field crews project oversight customer communications and staff development.
What Youll Do
Leadership & Supervision: Supervise and lead a team of operations supervisors foremen and field crews to ensure smooth of utility projects including installation maintenance meter reading and leak detection. Provide training support and performance evaluations.
Operations & Compliance: Ensure all utility services and projects adhere to safety protocols (OSHA) company policies and regulatory requirements. Perform field inspections and monitor the of utility projects to guarantee quality safety and compliance with utility regulations.
Utility Manager Certification Requirements: As a certified Utility Manager you will ensure that operations meet state and local regulatory compliance including underground utility system installation maintenance and repair. Maintain uptodate knowledge of utility management best practices regulatory changes and industry standards.
Project Management: Oversee utility projects from start to finish ensuring timely completion quality standards and budget adherence. Manage project scheduling staffing and resource allocation to meet deadlines and operational goals.
Customer Communication: Maintain professional and effective communication with clients and customers. Address customer concerns resolve complaints and provide updates on project progress.
Business & Financial Management: Oversee operational performance reviewing reports on expenditures staffing levels safety and project timelines. Ensure accurate recordkeeping for reporting purposes. Develop and monitor budgets forecasts and resource allocation to optimize project efficiency and profitability.
Training & Development: Lead employee development programs including coaching training and feedback. Foster a culture of continuous improvement by promoting employee skill growth and process enhancement.
Safety & Risk Management: Ensure all field operations adhere to company safety standards and industry best practices including compliance with OSHA regulations and utilityspecific safety protocols.
About You
Must Haves
Certification: Statewide Utility Manager Certification(Required)
Education: High School Diploma or GED
Experience: Minimum of 3 years of operations management experience in underground utility operations or a related field with at least 2 years in a supervisory role.
Strong leadershipskills and ability to manage teams effectively across various operational tasks.
Experiencemanaging utility services including underground systems meter reading and utility maintenance.
Nice to Haves
Education: Bachelors Degree in Operations Management Business Administration or a related field.
Experience: 5 years of operations management experience with expertise in budget development and oversight.
Skills
Expertise in conflict management safety processes and business negotiations.
Ability to delegate lead and maintain control of operations and customer service.
Financial management experience including the ability to analyze performance reports and optimize operational performance.
Strong proficiency in Microsoft Office Suite (Word Excel Outlook) and learning new software applications.
Excellent communication and interpersonal skills especially in dealing with customers and senior management.
Additional Requirements
Physical Requirements: Ability to perform physical work and travel to multiple job sites daily. Must be comfortable working outdoors in varying weather conditions and walking long distances.
Drug & Alcohol Testing: Mandatory due to regulatory requirements.
Travel: Required to visit multiple job sites daily (Company vehicle provided).
Benefits
Health & Safety: Medical dental vision and additional coverage options; Companypaid life insurance; Disability insurance.
Retirement: ESOP and 401(k) plans with company match.
PTO & Perks: Paid vacation holidays sick days (NYC only) paid wedding day and more. Companyprovided vehicle gas card and mobile phone allowance (if applicable).
Travel Requirements
- of travel time: 20
We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex gender identity sexual orientation race color religious creed national origin physical or mental disability protected Veteran status or any other characteristic protected by federal state or local law. If you need a reasonable accommodation for any part of the employment process please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a casebycase basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about discussed or disclosed their own pay or the pay of another employee or applicant. However employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information unless the disclosure is (a) in response to a formal complaint or charge (b) in furtherance of an investigation proceeding hearing or action including an investigation conducted by the employer or (c) consistent with the contractors legal duty to furnish information. 41 CFR 601.35(c)
Required Experience:
Manager
Employment Type
Full-Time
