Process Improvement Workforce Analyst 162105
Process Improvement Workforce Analyst 162105
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Job Description
Ventia has been awarded a fiveyear partnership with Telstra to provide lifecycle management and fixed network services for Telstras digital infrastructure.
This is an exciting opportunity for an enthusiastic and team orientated individual looking to begin their Project Management role will see you working in the National Service Delivery Teamwithin Ventias Telecommunications sector in Sydney.
Whats on Offer
Longevity: 5year partnership with Telstra
Work with a leading telecommunications company at the forefront of network innovation.
Access to a variety of Health and Wellness initiatives including the EAP Ventias Healthy Minds program and Healthy Bodies program
Employee benefits such as corporate travel discounts Novated leases private health discounts credit discounts and more
A flexible supportive and inclusive work environment where you matter
Career stability and development opportunities
High safety culture keeping our people and the public safe
About The Role
This permanent fulltime role will see you contribute to the assessment and continuous improvement of Ventias National Delivery Support Services strategy while enjoying the benefits of a collaborative and supportive team.The key focus of this role will be to manage all performance reporting and analyse all data to lead and support a small team by being astrong and proactive contributor to the delivery of the project schedules looking not just at delivery of existing initiativesbut also the identification and delivery of new opportunities.This is an ideal role for a high achieving data analyst or engineer whos looking to expand their skill set by bridging the gap between business process and the data it produces and the technology we need to manage it.A suitable individual for this role should be analytical data driven and a big believer of continuous improvement and document control.
Your key responsibilities include but are not limited to:
Building andmaintainingreports and processes to measure anddriveperformance must have a data analysts background
Maintain and update the document register and establish and implement new delivery processes aligned to specific project requirements
Monitor team performance and report metrics weekly monthly & quarterly
Provide coaching as required maintain a training matrix to identify training opportunities
Oversee day to day teams operation and performance to ensure wemeet the SLA (Service Level Agreement) requirements
Fully accountable for delivering our schedule reporting and processes
Assist with the review of Scope of Works and the development of project resource plans for project managed engagements involving all relevant stakeholders ensuring technical skills align with requirements and allocating resources to meet project schedule and scope.
Implement cross training and skill maintenance to mitigate resourcing gap risks
Provide performance management strategies as required
Manage escalations and complex issues
Support the Delivery Leadership team by ensuring the project information is uptodate accurate and supports the needs of the Business.
About You:
Strong analytical& reporting skillsincluding the ability to create and present analytics results and insights in a highly polished succinct formwith a sharp attention to detaileasilyable to identify trends patterns and opportunities
A criticalthinkerwho is passionate about process change and technology with the ability to work within a team toachieveexcellent results
Fast paced and energetic selfstarter who sees things through to completion
Highly organised with the ability to multitask and deal with avarietyof activities with an eye for detail
Multitalented with a love of everything from process to planning and creative problem solving a strong desire to learn new things and build from scratch
Proven experience managing multiple systems and an ability to pick things up quickly
Excellent communication skills with a consultative and collaborativeapproach
Experience adhering to and driving best practice processes procedures frameworks and standards that comply with policy and governance
Proven experience in workforce planning/resource scheduling will be highly desirable
Highly confident usingMicrosoftSuite Advanced Microsoft ExcelSQL and Power Query Mandatory
Understanding use of external data imports and end points
Power BI knowledge Desirable
Understanding and experience in Microsoft Power Apps and Flow Desirable but not essential
SAP and Maximo experience highly desirable
About Ventia
Ventia is a leading infrastructure services company operating across Australia and New Zealand. Our clients are the owners and operators of assets that are critical to our local communities. We pride ourselves on working smart safely and sustainably harnessing the latest technologies and brightest minds. With a diverse and proud heritage we have a track record of delivering essential services to the communities in which we operate.
Diversity
Ventia is enriched by the diverse experiences talents and cultures that our people bring to the organisation while celebrating and respecting the communities we operate in. We are committed to providing a safe and positive environment that provides equal opportunities for individuals of all backgrounds including Aboriginal and Torres Strait Islander people LGBTQIA Women Veterans and spouses and people with disabilities.
How to Apply
Please click on the link below to submit your cover letter and resume.
Position Reference Number:162105
#TelstraWOB
Required Experience:
IC
Employment Type
Full-Time
