What is The Role
As a Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team customers partners and community. You will understand and address our customers business issues with the Elastic Stack engage the regional Elastic community through events and programs and enable sales through our Partners. A successful SA at Elastic will be passionate about excellence; taking the initiative to improve both themselves and the team through continuous learning.
What You Will Be Doing
- Serving as the technical point of contact for your accounts and account managers in your assigned territory.
- Crafting and owning value based relationships at all levels in customer organizations.
- Actively participating in all phases of planning and for your territory from initial discovery to the technical win.
- Deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings and at events such as meetups and conferences.
- Recommending the sales team on effective ways of positioning Elastic products solutions and services.
- Onboarding educating and enabling our partners and supporting them in sales cycles.
- Crafting collateral giving to programs and collaborating with other Elasticians to meet individual client needs.
- Being the voice of the customer and community to communicate needs gaps and improvements to our engineering and leadership teams.
- Deepening both your sales and technical skills through self driven education while taking advantage of all the professional development opportunities provided by Elastic.
What You Bring
- A track record of success in a technical presales role enough experience selling and implementing technology to earn your customers trust.
- A proven track record to articulate and sell the benefits of modern platforms software and technologies.
- A history of successful customer relations where you developed an understanding of what made a difference and devised architectures that helped meet a goal tackle a problem or outpace competitors.
- A willingness to travel 30 within region as well as occasionally internationally.
Required Experience:
Senior IC