Epic System Engineer Sr
Epic System Engineer Sr
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$ 83200 - 137280
1 Vacancy
Job Description
Ann & Robert H. Lurie Childrens Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology research and familyfriendly design. As the largest pediatric provider in the region with a 140year legacy of excellence kids and their families are at the center of all we do. Ann & Robert H. Lurie Childrens Hospital of Chicago is ranked in all 10 specialties by the U.S. News & World Report.
Day (United States of America)Location
Job Description
Job Summary
This position reports to the Manager Epic Core Services and Integrations. The IT Systems Engineer is a critical handson role responsible for Linux RedHat Epic Cache/IRIS servers. The IT Systems Engineer is responsible for smooth daytoday operational management of our Epic EMR Production and NonProduction servers. The IT Systems Engineer is responsible for Epic Quarterly Updates weekly Software Updates and proactive monitoring of our Epic environments.
The IT Systems Engineer must be efficient and skilled at building and maintaining computing infrastructures. Youll be working alongside our IT and Applications teams to design and set up our Epic server environment then manage our system architecture software and hardware needs. The IT Systems Engineer is also responsible for design build testing and support for secure file transfer (SFTP) connections; to support internal and external customers and ensure data travels through channels and processes efficiently. The Systems Engineer will be responsible for coordinating the SFTP process with various internal teams including Electronic Data Interchange (EDI) and Infrastructure and Security to ensure accurate results and will troubleshoot transmission issues and escalate as necessary.
In addition to ensuring our infrastructure is optimized to run at peak performance youll also need to be cognizant of our security needs including implementing toplevel fail safes to protect our systems. You will need to be willing to reevaluate your skillset and be willing to enhance your skills for the future. You will be part of a fastpaced team in a rapidly moving environment. You will need to display solid technical competency instinctive business/healthcare acumen and a strong understanding of how to design develop and integrate complex systems that propels our organization into the future and supports our patient needs.
Essential Job Functions:
Administer configuring and optimizing Linux RedHat servers which support our Epic EMR.
Maintain uptodate patching backup and recovery.
Proactive monitoring of the Epic servers via SystemPulse.
Participate in planning setup testing and implementation of Epic Quarterly Updates and weekly Software Updates.
Perform and manage project tasks related to Epic servers needs as assigned for Information Management or organizational project tasks.
Maintain Lurie Childrens policies and Information Management department standards for the Epic servers.
Provide consultative services to end users regarding Epic technology/application.
Complete assigned Service Desk support tickets within IM Department standards.
Perform ongoing capacity and performance planning for all assigned servers applications and technologies.
Assume oncall responsibility per weekly schedule.
Perform other duties as assigned.
Knowledge Skills and Abilities:
Must Have
Education: Bachelors Degree in Information Systems/Technology/Computer Science (or equivalent handson work experience).
13 years Linux RedHat Epic CACHE/IRIS experience.
13 years experience supporting Epic Quarterly Updates and weekly Software Updates.
13 years experience using SystemPulse and Kuiper.
Excellent time and project management skills customer service and interpersonal skills system diagnostic and communication (written and oral) are critical for success in this position. Analytical thinking for effective problem determination and correction within the department and in the user community is essential.
Nice to Have
Relevant Epic Certification(s).
Experience in information systems/technology within a healthcare provider organization.
Experience in SFTP and Python scripting.
Education
Pay Range
$83200.00$137280.00 SalaryAt Lurie Childrens we are committed to competitive and fair compensation aligned with market rates and internal equity reflecting individual contributions experience and expertise. The pay range for this job indicates minimum and maximum targets for the position. Ranges are regularly reviewed to stay aligned with market conditions.In addition to base salary Lurie Childrens offer a comprehensive rewards package that may include differentials for some hourly employees leadership incentivesfor select roles health and retirement benefits and wellbeing programs. For more details on other compensation consult your recruiter or click the followinglink to learn more about our benefits.
Benefit Statement
For full time and part time employees who work 20 or more hours per week we offer a generous benefits package that includes:
Medical dental and vision insurance
Employer paid group term life and disability
Employer contribution toward Health Savings Account
Flexible Spending Accounts
Paid Time Off (PTO) Paid Holidays and Paid Parental Leave
403(b) with a 5 employer match
Various voluntary benefits:
Supplemental Life AD&D and Disability
Critical Illness Accident and Hospital Indemnity coverage
Tuition assistance
Student loan servicing and support
Adoption benefits
Backup Childcare and Eldercare
Employee Assistance Program and other specialized behavioral health services and resources for employees and family members
Discount on services at Lurie Childrens facilities
Discount purchasing program
Theres a Place for You with Us
At Lurie Childrens we embrace and celebrate diversity and equity in a serious way. We are committed to building a team with a variety of backgrounds skills and viewpoints recognizing that diverse identities strengthen our workplace and the care we can provide to the Chicago community and beyond. We treat everyone fairly appreciate differences and make meaningful connections that foster belonging and allyship. This is a place where you can be your best so we can give our best to the patients and families who trust us with their care.
Lurie Childrens and its affiliatesare equal employment opportunity employers. We value diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color sex sexual orientation gender identity or expression religion national origin ancestry age disability marital status pregnancy protected veteran status order of protection status protected genetic information or any other characteristic protected by law.
Employment Type
Full-Time
