Outpatient Triage RN Patient Contact Center Part Time
Outpatient Triage RN Patient Contact Center Part Time
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Summary
- Conducting indepth assessments of patient symptoms.
- Providing medical guidance based on established clinical protocols.
- Handling high volumes of calls and electronic communications efficiently.
- Ensuring patient confidentiality and adherence to privacy regulations.
Education
Minimum requirements: Associate Degree or Diploma in Nursing from an accredited School of Nursing.
Certification Registration & Licensure
Licensure required: New Hampshire Board of Nursing license
Certification required: Current American Heart Association Basic Life Support for Healthcare Providers certification or Red Cross CPR/AED for Professional Rescuers and Health Care Providers
Experience
Demonstrated ability to effectively and positively interact with a multidisciplinary staff patients and others.
Responsibilities
Establishes priorities in organizing daily activities and maintains efficient patient flow.
Triages patient phone calls following established guidelines and prescribed format for identifying patients health problems or concerns and providing quality patient care.
Administers prescribed medications.
Provides education to patients in response to identified patient needs.
Documents health information interventions and outcomes into the patient electronic medical record.
Delegates patient care activities using the five rights: right task person direction circumstance and
supervision (ensuring the task has been completed satisfactorily and documentation is complete) and
providing feedback to delegatee and manager.
Applies principles of purposeful organized thinking based on the nursing process to make sound clinical judgment and decisions.
Completes practice specific clinical skill competencies on an annual basis.
Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race color religion sex sexual orientation gender gender identity national origin age marital status genetic information disability or protected veteran status.
Know Your Rights: Workplace Discrimination is Illegal
Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process you may contact Human Resources at.
Physical and Work Requirements
The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift carry or push/pull less than 10 pounds frequently lift carry or push/pull up to 10 pounds and occasionally lift carry or push/pull up to 20 pounds.
While performing the duties of this Job the employee is regularly required to do repetitive motion hear and speak. The employee is frequently required to bend do fine motor reach sit stand and walk. The employee is occasionally required to climb kneel smell and squat.
Specific vision abilities required by this job include color vision depth perception far vision near vision and peripheral vision.
The employee is frequently exposed to bloodborne pathogens bodily fluids. The employee is occasionally exposed to airborne pathogens electrical hazards shock toxic or caustic chemicals.
The noise level in the work environment is usually quiet.
Employment Type
Part-Time
