Service Advisor
Service Advisor
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About Us
At Renn Kirby Mitsubishi we pride ourselves on delivering toptier customer service and expert vehicle care. Our team is dedicated to honesty integrity and professionalism. We are currently seeking a friendly knowledgeable and motivated Automotive Service Advisor to join our growing team and provide a firstclass experience to every customer that walks through our doors.
Job Description
As an Automotive Service Advisor you will be the liaison between our customers and service technicians. Youll be responsible for understanding the customers vehicle needs recommending appropriate services and ensuring customer satisfaction throughout the service process.
Key Responsibilities
Greet customers promptly and professionally
Listen to customer concerns and accurately document service needs
Prepare repair orders and communicate with service technicians
Provide cost and time estimates for recommended services
Clearly explain services and repair recommendations to customers
Coordinate vehicle dropoff and pickup
Maintain customer records and follow up to ensure satisfaction
Work closely with the parts department to ensure timely repairs
Meet or exceed performance and customer satisfaction goals
Qualifications
Previous experience as a service advisor or in a similar role preferred
Strong communication and interpersonal skills
Excellent customer service and organizational abilities
Working knowledge of automotive systems and terminology
Ability to multitask and work in a fastpaced environment
Proficiency in computer systems (DMS experience a plus)
Valid drivers license with a clean driving record
What We Offer
Competitive compensation (base performance incentives)
Health dental and vision insurance
Paid time off and holidays
401(k) retirement plan
Ongoing training and development
A supportive and teamoriented work environment
Career growth opportunities within the Renn Kirby Automotive Group
- Employee discounts on vehicle services parts and purchases
Equal Opportunity Employer
Renn Kirby Mitsubishi is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
