Service BDC Representative
Service BDC Representative
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Steven Automotive is the fastest growing dealership group in the state! Having recently acquired Harrisonburg Toyota we have a tremendous opportunity for upward growth and a path towards management. Weve been familyowned and operated for 30 years and have held true to the family values that set us apart. We have a fastpaced work environment that creates an energetic company culture.
We strive to bring together warm talented and intelligent people who love interacting with clients and are among the best in their field. We put our customers first making the buying experience the best in the business. Are you ready to WANT to work every day If the answer is yes we want to talk to you!
Benefits
- 401(k) Plan
- Medical Plan
- Dental Plan
- Vision Plan
- Long & ShortTerm Benefits
- Competitive commission structure
- Accident Insurance
- Life Insurance
- Paid Training
- Opportunities for advancement
- Access to the latest automotive software
- Company & Family Summer Picnics
- Winter Holiday Party
- Vacation and PTO time
- Birthday off paid
Responsibilities
- Processes in/out bound phone calls for Toyota Nissan and Kia stores
- Assist service advisor with preparing for customer arrival
- Confirm/Reminding guests of their appointments
- Maintain and update guests information
- Assist with scanning of parts and service documentation
- Sorting and filing paperwork
- Coordinate communication
- Work with customers in a professional wellspoken manner
- Direct customers to product information resources including those available online
- Log all activity in a CRM
- Meet and exceed goals each month and quarter
Requirements
- Strong verbal and written communication skills
- Proficiency with Microsoft Word Excel and Outlook
- Time management prioritization and multitasking skills
- Professional appearance and work ethic
- Clean driving record & valid drivers license
Required Experience:
Unclear Seniority
Employment Type
Full-Time
