Customer Engagement Administrator ZR22277JOB
Customer Engagement Administrator ZR22277JOB
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USD 4 - 750
1 Vacancy
Job Description
This is a remote position.
Join a fastgrowing healthcare provider with 15 years of success in delivering essential medical services to patients in residential care facilities. Now serving over 400 locations the company is upgrading its systems and expanding its reach while staying focused on quality patient care. This is a great opportunity to be part of a growing team during a time of digital change. As a Customer Engagement Administrator youll help connect our customer and clinical systems to keep operations running smoothly. You ll use the GoHighLevel CRM and play a key role in supporting our mission to make healthcare more accessible. This role offers full training room to grow and the chance to make a real difference.
Manage data migration and entry between clinical software and CRM systems with a high level of accuracy
Conduct daily outreach calls to care facilities to gather feedback and strengthen client relationships
Update and maintain accurate client records in the GoHighLevel CRM
Track and document customer satisfaction metrics
Collect and process client testimonials and referrals
Maintain uptodate facility resident information
Support general administrative tasks and special projects as assigned
Assist with quality assurance processes
Identify and suggest workflow and process improvements
Requirements:
Strong proficiency in CRM systems particularly GoHighLevel (training provided)
Excellent data entry skills with high accuracy
Professional phone manner and strong English communication skills
Quick learner with the ability to adapt to new systems and workflows
Highly detailoriented with excellent organizational abilities
Experience in healthcare or medical administration is preferred but not required
Reliable internet connection and a quiet work environment
Ability to work independently while maintaining strong team communication
Professional approach to handling confidential information
Positive attitude and customerservice mindset
Independent Contractor Perks:
Permanent workfromhome arrangement
Immediate hiring
Steady longterm freelance opportunity
Strong proficiency in CRM systems, particularly GoHighLevel (training provided) Excellent data entry skills with high accuracy Professional phone manner and strong English communication skills Quick learner with the ability to adapt to new systems and workflows Highly detail-oriented with excellent organizational abilities Experience in healthcare or medical administration is preferred but not required Reliable internet connection and a quiet work environment Ability to work independently while maintaining strong team communication Professional approach to handling confidential information Positive attitude and customer-service mindset
Education
N/A
Employment Type
Full Time
