Commercial Excellence Business Analyst EMEIA

Reporting to: Head of Pricing & Recurring Revenue EMEIA
Location: Opening Solutions EMEIA Headquarters Woking UK
Secondment: 3 month secondment in Europe will provide a fantastic opportunity to expand your skill set
Our people have made us the global leader in access solutions. In return we open doors for them wherever they go. With nearly 61000 colleagues in more than 70 different countries we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer more secure and easier to access.
The ASSA ABLOY Opening Solutions EMEA division leads the development within door openings and products for access solutions in homes businesses and institutions. Our offering includes doors door and window hardware locks access control and service. The division has an annual turnover of over 2 billion and over 12000 employees with commercial and operational activities managed through 5 Business Areas across UK Europe Middle East Africa & India.

Purpose of the Role:
Reporting to the Head of Pricing & Recurring Revenue EMEIA we are looking for an ambitious selfstarter who would like to be part of the growing EMEIA Commercial Excellence team focused on supporting all regions in developing implementing & sharing best practice in tools & processes to drive ongoing commercialrelated business improvements.
You will have overall responsibility for definition and development of the Commercial Excellence assessment process working closely with the EMEIA Regional teams relevant EMEIA colleagues and external IT providers to implement improvements in both the assessment platform and in the overall process.

You will deliver best in class processes supported by stateoftheart tools and content to drive & deliver EMEIA strategy with specific focus on identifying and understanding market & sales trends to enable proactive commercial decisions to be taken supporting both organic sales growth targets and EBIT levels.
As the Business Analyst EMEIA you will also directly support EMEIA Commercial Excellence team across several important programmes including Customer Experience CRM rollout (Sales Customer & Field Service) D365 rollout Full Potential sales and multiple training programmes (Sales Price Specification Six Sigma etc).
As part of this journey you will undertake a 3 month secondment in a to be determined country in Europe to expand your skill set through working alongside our colleagues cross divisionally.

Principal Responsibilities:
Coordinate and support the Commercial Excellence assessment processes including managing all links and operational requirements from start to end of process.
Ensure that the annual Commercial Excellence results are collated and the result deck published with award certificates distributed.
Maintain and manage the Commercial Excellence online platform including managing the supplier relationship and ensuring that the platform continues to evolve with new functionalities/improvements.
Coordinate the maintenance and running of the Commercial Excellence website including incorporation of pages for new modules (Sales Contract Policy).
Directly support the EMEIA Customer Experience (CX) programme in the development of Customer Journey Mapping process and rollout of the CES/CSAT surveys.
Support development of relevant toolkit material including training webinars etc.
Liaise with Marketing & eBusiness teams on development of relevant support material.
Support the Head of Pricing & Recurring Revenue in developing material and conducting onsite Price training sessions with local teams.
Directly support the Full Potential sales project incorporating analysis and regular interaction with local teams.
Support all Commercial Excellence activities / modules including preparation of communications & presentations.
Where practical join meetings & assessment visits as required.

Essential Qualifications & Experience
BA or BSc required in Business/Finance with any practical commercial experience a benefit.
Some experience in working in a global organisation with geographicallydispersed multicultural and multidisciplinary teams a benefit.
Must possess excellent written/oral communication and networking skills.
Understanding of project management requirements with ability to analyse and improve customer facing business processes.
Knowledge of key sales support technologies such as CRM and BI modules.
Fluent in English; any additional language skills would be an advantage.
Flexibility to travel across market regions (around 1525 of time).
Fluency in Microsoft Office (Word Excel PowerPoint).

Personal Characteristics:
Quick learner.
Flexible & able to work independently.
Pragmatic open minded and results oriented.
Driven proactive and resourceful stays on top of the issues and follows up rigorously.
Motivated by overcoming obstacles.
Good team player.
Respectful and with high integrity.

We review applications regularly so dont wait:

We are building diverse inclusive teams and encourage applications from everyone who can see themselves working with us. To make sure your personal data is safe we dont look at any applications sent by email or post. The recruitment process also includes standard personnel security clearance for the selected candidate. If you have any questions about the role or the process please email David Stewart at

Lets create a safer and more open world together!
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We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return we open doors for them wherever they go. With nearly 61000 colleagues in more than 70 different countries we help billions of people experience a more open world. Our innovations make all sorts of spaces physical and virtual safer more secure and easier to access.

As an employer we value results not titles or backgrounds. We empower our people to build their career around their aspirations and our ambitions supporting them with regular feedback training and development opportunities. Our colleagues think broadly about where they can make the most impact and we encourage them to grow their role locally regionally or even internationally.

As we welcome new people on board its important to us to have diverse inclusive teams and we value different perspectives and experiences.