Senior Client Service Executive

minds assembly

164 crosby st. floor 3 new york ny 10012

Open Position: Senior Client Service Executive

About us:

Much of what you need to know about minds assembly is captured in the name itself: we think we
create and we put things together. Its really that simpleand that shockingly different. Of course the
simplicity of our name belies the depth of what we deliver to our most honored (and often overjoyed)
clients. Our work is consistently at a higher caliber than they are used to simply because we push
ourselves to think and build differently. Combine this with an obsessive attention to client service and you
arrive at a place where we stand alone among agencies. Arrogant No. Confident Of course but only
because weve put together a team of people who are good AF in every way.

At minds assembly the engine of our business is commercial invention. We approach every
projectactually every aspect of our workas an opportunity to dip our toes into the revitalizing stream
of the new. The original conception of our agency (which has since been realized) was that of a happy
workshop a place where the mind and hands are free to construct brilliant new things for our clients. Yet
we never forget that we are in fact a business. Everything we do is to further the commercial goals of our
clients whether that is to sell a product or an idea. To achieve this we continue to add only the best
peoplethose who have the right talent temperament and teamwork orientationto further our
collective goals. Then we ask that each person adhere to two simple and equally important principles:
uncompromising standards and unconditional support. In other words we push each other hard to
produce the best work possible yet always with the knowledge that we have each others backs.

About the role:

At this level the Senior Client Executive has gained more experience at the agency and is beginning to
work more autonomously with the team and gaining even more face time with clients. They confidently
navigate projects from conception to completion working with the team to ensure that we are
consistently delivering work that aligns with brand guidelines and strategy. At this level they have now
begun to hone their presentation skills and begin leading client meetings independently from
development of meeting agendas through meeting minutes and follow up.

Job responsibilities:

Works independently with agency team and midlevel/junior clients for tactical management and
advancing the work
Wellversed on client systems (and agency systems)
Participates in ideation and contributes to tactical plan
Leads client and agency status meetings
Understands the brands overall financial health and is learning to build yearly SOWs
Initiates project development with client and internal agency creative team including project brief
development
Works with supervisor to write strategic documents to service the brands needs/reviews
supervisors strategic documents
Attends Medical/Regulatory meetings and is able to support agency work and capture input

Professional skills and requirements:

35 years client services experience in healthcare advertising
BA/BS in Marketing Advertising Communications a science or related field
Effective communication skills
Excellent writing skills
Ability to build strong relationships with client and agency team members
Strong attention to detail and organizational skills
Comprehensive strategic and systematic thinker
Displays an interest and enthusiasm for the position company and industry
Computer proficiency including Word Excel PowerPoint social media search etc.