Bilingual Customer Service Representative
Bilingual Customer Service Representative
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Job Description
Location:
8162 S Priest Dr Tempe Arizona 85284 United States of AmericaIf you are an enthusiastic motivated detailoriented personable communicator with customer service experience consider becoming UHauls newest Fleet Sales Customer Service Representative! In this position you will work under the direction of the Fleet Sales Manager to help keep the Truck Sales Department running smoothly while handling daytoday operations. Take the next step in your career at an everexpanding company while working with a friendly supportive team.
Schedule:
This is a fulltime inoffice position at our UHaul Technical Center located in Tempe AZ.
- Initial training hours: MondayFriday 7am4pm for three weeks.
- Standard workdays after training: Vary between MondaySunday 6AM 6PM
Pay:
Pay starts at $20/hr.
Fleet Sales Customer Service Representative Primary Responsibilities:
- Answer customer and field employee calls from Fleet Sales calling queue
- Assist customers in finding trucks trailers and tow dollies
- Assist field employees in negotiating and selling trucks trailers and tow dollies
- Provide tax and DMV fees for truck trailer and tow dolly sales
Fleet Sales Customer Service Representative Minimum Qualifications:
- High School diploma or GED
- 12 years customer service experience
Fleet Sales Customer Service Representative Skills:
- Retail/automotive sales is a plus
- General knowledge of Microsoft Office Excel and Word
- Excellent verbal and written communication
- Inbound/outbound calls is a plus
- Bilingual preferred but not necessary
Confidentiality:
- Maintain confidential customer and truck pricing information
- Professional Mentality:
- Remaining professional with difficult customers and during occasional heavy call volume
- Attention to detail both visual and mental
- Able to use rationale in negotiating prices
Physical Demands:
- Able to work at a desk for an extended period of time
- Able to work as early as 6 am or as late as 6 pm
- Able to work rotating holidays and weekends
Perks of joining the team:
Get your career moving with a company that empowers team members to be the healthiest version of themselves! We provide robust wellness benefits events and resources to help team members become the happiest and healthiest they can be.
UHaul Offers:
- Full Medical coverage
- Prescription plans
- Dental & Vision Plans
- New indoor fitness gym
- Gym Reimbursement Program
- Registered Dietitian Program
- Weight Watchers
- Onsite medical clinic for you and your family
- Career stability
- Opportunities for advancement
- Valuable onthejob training
- Tuition reimbursement program
- Free online courses for personal and professional development at UHaul University
- Business and travel insurance
- You Matter Employee Assistance Program
- Paid holidays vacation and sick days
- Employee Stock Ownership Plan (ESOP)
- 401(k) Savings Plan
- Life insurance
- Critical Illness/Group Accident
- 24hour physician available for kids
- Subsidized gym/ membership
- MetLaw Legal program
- MetLife auto and home insurance
- Mindset App Program
- Discounts on cell phone plans hotels and more
- LifeLock identity Theft
- Savvy consumer wellness programs from health care tips to financial wellness
- Dave Ramseys SmartDollar Program
- UHaul federal credit union
- Wellness Program
UHaul Holding Company and its family of companies including UHaul International Inc. (UHaul) continually strives to create a culture of health and wellness. Consistent with applicable state law UHaul will not hire or rehire individuals who use nicotine products. The states in which UHaul will decline to hire nicotine users are: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Pennsylvania Texas Utah Vermont Virginia and Washington. UHaul has observed this hiring practice since February 1 2020 as part of our commitment to a healthy work environment for our team.
UHaul is an equal opportunity employer. All applicants for employment will be considered without regard to race color religion sex national origin physical or mental disability veteran status or any other basis protected by applicable federal provincial state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
