Senior Business Analyst
Senior Business Analyst
Posted on :
21-04-2025
Employer Active
1 Vacancy
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Job Description
ABOUT US:
ChowNows vision is to become the leading North American platform connecting diners and independent restaurants for athome dining. The ChowNow Platform continues to grow its product offerings and bring restaurants and diners closer together. Our marketplace provides commissionfree ordering for restaurants nationwide and diners with an evergrowing selection of independent restaurants. Our demand network provides diners with the ability to order where theyre already online including Google Yelp Instagram Snap and many others. And our whitelabeled online ordering system provides restaurants with a branded experience for diners on their website and their own iOS and Android apps for a reasonable monthly fee regardless of order volume. To date weve created over 20000 apps for our restaurant partners something thats never been done before in our category. We operate this way because of our belief in being fair sustainable and equitable with our restaurant partners and the same goes for our culture.
Diversity teamwork and mutual respect are among our core company values. We pride ourselves on giving our teams plenty of opportunities to make their mark.
Join us and help ensure ChowNow becomes the diners first choice for socially responsible online ordering. Together we can preserve neighborhood flavor one restaurant at a time.
About the Position:
As our Senior Business Analyst you will work on our core products and business functions to help shape the future of what we build and how we provide service at ChowNow. This role will partner closely with crossfunctional leaders to deeply understand business challenges define key questions and deliver insights through thoughtful examination and reporting. The ideal candidate combines strong business acumen with the ability to translate data into strategic narratives that influence direction and outcomes.
Your business analysis of performance and key metrics will uncover actionable insights and improvement opportunities. You will consistently deliver compelling reports presentations and executive summaries that guide operational and strategic planning.
As an advisor to key stakeholders you will develop and maintain key reporting and dashboards translate analytical findings into clear and compelling insights and present to nontechnical audiences. Lastly you will support strategic initiatives by providing adhoc and recurring reporting scenario modeling measurement planning and business case development.
This role reports to the Senior Business Operations & Strategy Manager; No Direct Reports
This is a remote position based in the Greater Victoria Area (including Vancouver) in British Columbia Canada.
WHAT WE LOVE ABOUT YOU:
You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.
You celebrate diversity. You recognize that diversity and inclusivity matter. Youre committed to progress which means everyone gets the support and resources they need no matter who they are. You have an ability to listen to other team members ideas and can thrive in an environment that embraces individuality. Everyones voice counts.
You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea you raise your hand and share it.
You keep reaching. You set clear ambitious goals. You dont allow yourself to become complacent with where youre at and what youve done so you seek out new opportunities and challenges.
WHAT SUCCESS LOOKS LIKE:
Within 30 Days Youll:
- Progress through our Ramp Camp (ChowNows New Hire Onboarding Experience)
- Familiarize yourself with ChowNow products organizational structure and key initiatives.
- Familiarize yourself with the current data team tech stack tools and processes
- Begin relationship building with key stakeholders
- Be fully ramped to support adhoc analytical requests and maintaining recurring reports and dashboards
Within 60 Days Youll:
- Streamline and take ownership of existing key reporting and analysis
- Partner with stakeholders to develop frameworks to evaluate current business initiatives
- Conduct impact analysis on concluded pilot testing
- Support business teams with ad hoc analysis and A/B tests
- Fully understand our strategic OKR map and ensure measurement alignment and metric transparency amongst stakeholders and leadership
Within 90 Days Youll:
- Act as a strategic partner in business discussions
- Have gained deep insight into our client behaviors diner behaviors the definition of both success and failure at the client level and general trends in our ecosystem
- Deliver proactive insights from conducted analysis
- Develop repeatable frameworks and templates for ongoing stakeholder need
- Share learnings and propose a roadmap for a longerterm analysis or reporting improvements
You Should Apply If You:
- Have a minimum 47 years of relevant experience in a Business Economics Data Analytics Accounting or Finance role.
- Posses Strong problemsolving and analytical skills.
- Are proficient SQL and data visualization tools (Looker Tableau Mode Power BI etc)
- Have strong ethics and high integrity while maintaining a sense of confidentiality.
- Are familiar with business operations KPIs and data storytelling and possess superb problemsolving aptitude while maintaining attention to detail
- Have experience working cross functionally especially with Customer Experience Finance Sales and Marketing.
- Are able to manage multiple tasks and projects in a fast paced environment.
- Are a selfstarter with a bias towards action ownership and delivering value
About Our Benefits:
- Expected Base Salary Range: $101000 $131750 CAD
- Ongoing training and growth opportunities.
- Mental Health Coverage we offer several programs to support your mental health and wellness goals.
- Unlimited paid vacation
- Flexible work space (remote hybrid or travelfriendly)
- Fun and inclusive culture summer and holiday gettogethers and lots of committees you can get involved in
- Comprehensive benefits plan (health dental and shortterm counseling)
- Dogfriendly downtown office in Victoria BC (accessible by transit and close to a diverse range of restaurants)
- Inoffice perks building gym regular team building activities unlimited coffee tea and hot chocolate town hall snacks
- Employercontributing student loan assistance program or continuing education reimbursement program
- Employee Stock Incentive Plan.
- Consistent & fair leadership: well share info set clear goals show you respect and treat everyone fairly.
- Enough freedom to spread your wings while still holding you accountable.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities duties and skills required.
As one of ChowNows core values Celebrates Diversity we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race color ethnicity ancestry national origin religion sex gender gender identity gender expression sexual orientation age disability veteran status genetic information marital status or any legally protected status. We are committed to developing a barrierfree recruitment process and work environment if you require any accommodation please let us know at your earliest convenience and well work with you to meet your accessibility needs.
Information Regarding Recruiting Scams: ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities interviews or employment offers and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details banking information etc. as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with a @ email address only. ChowNow does not ask candidates to provide funds to the company for onboarding equipment or supplies. If you receive an employment inquiry or employment offer from a non @ email address consider it spam.
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Required Experience:
Senior IC
Employment Type
Full-Time
Key Skills
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