Accounts Buy Online Broker Remote First
Accounts Buy Online Broker Remote First
Posted on :
21-04-2025
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1 Vacancy
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Job Description
About Us:
Zensurance is redefining commercial insurance for Canadian businesses.
As a leading InsurTech we make getting the right coverage simple fast and accessible through a digitalfirst experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive.
Zensurance has been recognized for its rapid growth and industry impact:
At Zensurance we value ownership collaboration and innovation. Our team thrives on solving complex challenges challenging the status quo and making a real impact in an industry ready for change.
If youre looking to build something meaningful in a fastgrowing customerfocused company wed love to hear from you!
At Zensurance were reimagining the way that small businesses across Canada have access to their insurance. Our Accounts Buy Online team is paramount to giving our clients a seamless experience purchasing their insurance while maintaining a high level of quality control.
As an Accounts Buy Online broker you will play a key role in providing exceptional customer service to our clients going through the Buy Online transaction. In this role you will work on diverse commercial segments to onboard this group of clients review their new business applications make recommendations on coverages and answer customer questions. Reporting to the Team Lead Digital Care Team you will work with a team of insurance professionals whose core objective is to maintain a high level of professionalism while exceeding expectations at each client interaction throughout their Buy Online journey.
Responsibilities:
- Onboard Buy Online clients into Zensurances base of accounts.
- Carefully review all Buy Online new business submissions and policy data for accuracy.
- Monitor and respond to customer online chat inquiries.
- Recommend upsell and crosssell insurance coverages.
- Pursue opportunities to meet set targets.
- Provide a meaningful client experience and advice with each interaction.
- Collaborate with team members to create efficiencies in workflow and participate in projects that support process improvement.
- Other duties as assigned.
Requirements:
- RIBO license.
- 2 years of insurance experience (preferably commercial).
- Able to communicate complicated concepts and break them down into simpler terms.
- Persistence and agility to meet set targets.
- Attention for detail and demonstrated flexibility in managing multiple clients at a time.
- CAIB or CIP designation is an asset.
Benefits & Perks at Zensurance:
At Zensurance we know that when our people thrive so does our business. Thats why we offer a flexible peoplefirst work environment designed to support your wellbeing growth and success.
Work Your Way
Remotefirst setup for added flexibility
Home office allowance to create a comfortable workspace
Toptier tech: Office in a box with all necessary tech equipment
Half days before public holidays: Enjoy half days before long weekends
Your Health Your Way
Flexible health and dental plans for families including mental health support
Health & personal spending accounts to invest in wellness your way
Parental leave topup because family comes first
Investing in Your Growth
Education assistance reimbursement for courses conferences books and memberships
Opportunities to learn from industry experts and grow your career
Staying Connected
Weekly Friday huddles to share updates and connect across teams
Virtual & inperson teambuilding events to strengthen our culture
Were building something special. Come be a part of it!
Who We Are:
Business is hard work but insurance doesnt have to be!
We empower business owners with simple techdriven insurance solutions through our online platform.
Our success is fueled by our teamoriented culture and four core values:
DELIVER We set ambitious goals and achieve them.
INCLUDE We foster an open and safe space for all.
INTEGRITY We do whats right.
INVENT We create straightforward innovative solutions.
Diversity & Inclusion:
Zensurance celebrates diversity and is committed to creating an inclusive environment. We welcome applications from all backgrounds and provide accommodations throughout the hiring process. If you need support let us know were here to help.
Thank You!
We review every application with care to find the best fit for our team.
While we may take a little time to get back to you due to the high volume of applications we receive know that a real human (not a bot! is reviewing yours. We appreciate your patience and cant wait to learn more about you!
Employment Type
Full-Time
Key Skills
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