Room Attendant
Room Attendant
Posted on :
21-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
21-04-2025
Job Description
Room Attendant
DEPARTMENT: Housekeeping
REPORTS TO: Executive Housekeeper/Assistant Executive Housekeeper
STATUS: Nonexempt
REPORTS TO: Executive Housekeeper/Assistant Executive Housekeeper
STATUS: Nonexempt
Join a company that is passionate about creating exceptional experiences!
AT Hospitality is looking for passionate individuals to join our dynamic team! Whether youre working at The Summit Hotel or Element Eatery youll be part of an organization dedicated to delivering exceptional experiences and prioritizing guest satisfaction with a commitment to detail.
- The Summit Hotel is designed to engage enlighten and inspire guests. From thoughtprovoking works of art to chefcurated dining experiences The Summit promises a transformative journey from every day to extraordinary. As a premier destination for meetings events weddings and more The Summit offers elevated experiences that leave a lasting impression.
- Element Eatery is a vibrant hub of the Greater Cincinnati community featuring nine unique chefdriven restaurants under one roof. Were more than just a dining destination; were a gathering place where people come together to enjoy delicious food live music and community events. Our focus is on creating a welcoming atmosphere where everyone feels at home.
At AT Hospitality we are committed to creating a supportive and inclusive work environment where all associates are empowered to succeed. We are looking for individuals who are passionate about hospitality and excited to be part of a company that is making a difference in the community.
Simply stated our mission is to delight our guests support our associates and serve as a model for our community.
Job Summary
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive courteous and efficient service to all guests.
THIS POSITION PAYS $15.00/HOUR
THIS POSITIONMUSTBE AVAILABLE TO WORK BETWEEN THE HOURS OF 8:30AM5:30PM AS WELL AS WEEKEND AVAILABILITY.
Job Qualifications
Education & Experience:
- High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Physical requirements:
- Flexible and long hours sometimes required.
- Medium work Exerting up to 50 pounds of force occasionally and/or 20 pounds of force frequently or constantly to lift carry push pull or otherwise move objects.
- Ability to stand during entire shift.
General Requirements:
- Must be able to effectively communicate both verbally and written with all level of associates and guests in an attentive friendly courteous and serviceoriented manner.
- Must be effective at listening to understanding and clarifying concerns raised by associates and guests.
- Maintain a warm and friendly demeanor at all times.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and associates in an attentive friendly courteous and serviceoriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with AT Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming which includes wearing the proper uniform and name tag.
- Comply with AT Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity identify problem areas and assist in implementing solutions.
- Must be effective in handling problems including anticipating preventing identifying and solving problems as necessary.
- Must be able to crosstrain in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative including anticipating guest or operational needs.
Job Responsibilities
Fundamental Requirements:
- Associates must at all times be attentive friendly helpful and courteous to all guests managers and fellow associates.
- Thoroughly clean guestrooms according to standards.
- Complete all precleaning duties including but not limited to guest supplies cleaning supplies and linen for housekeeping cart setup.
- Remove all trash and dirty linen from guestrooms and hallways.
- Keep all hallways public areas and closets clean neat and vacuumed (if applicable).
- Restock housekeeping cleaning cart for next days use.
- Replenish chemical bottles.
- Clean room with the door closed according to standards unless requested to do otherwise by the guest.
- Report all missing items from room (i.e. irons/boards hair dryers etc. to Housekeeping Supervisor/Manager.
- Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
- Handle items for Lost and Found according to the standards.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Employment Type
Full Time
Key Skills
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