Grants and Contracts Desktop Service Technician
Grants and Contracts Desktop Service Technician
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
The Catherine Cutler Institute at the University of Southern Maine is seeking a Grants and Contracts Desktop Services Technician.
This position will perform analysis diagnosis and resolution of desktop issues for endusers and recommend and implement corrective solutions as needed either facetoface over the phone by email realtime textbased chat or by using institutional remote assistance tools. The Grants and Contracts Desktop Services Technician must also work with the other Cutler IT and University IT staff as needed to address issues related to technology.
This is a fulltime position with a starting annual salary up to $51500 located on our Portland campus.
The University of Southern Maine provides highly competitive benefits that include generous paid time off 13 paid holidays plus earned vacation and sick time); health dental and vision insurance; life insurance; short and longterm disability insurance; a tuition waiver program for employees and tuition discounts for spouses and eligible dependents; a 403(b)retirement plan with 10 employer contribution; and more. To learn more please review the Benefits Information Summary.
The University of Southern Maineis a vibrant academic community located in the greater Portland Maine area including campuses in Portland Gorham Lewiston and online. USM is part of the University of Maine System and offers a comprehensive array of undergraduate and graduate programs emphasizing handson learning community engagement and interdisciplinary collaboration. With a highly engaged studentcentered learning environment USM is a steward of higher education helping drive the economic cultural and civic life in the communities where our campuses are located and beyond.
USM is committed to providing expanded access to highquality education that elevates economic opportunity and contributes significantly to the vitality of a diverse society. To learn more about USM visit About Our University.
The University of Southern Maine fosters a welcoming and supportive campus environment that respects and appreciates diverse perspectives enhancing teaching learning personal growth and overall institutional achievement. USM encourages applications from individuals of all backgrounds including women veterans and those with differing abilities experiences and cultural perspectives.
We are dedicated to our Service Promise Student Focused Every Day and seek a team member who embraces this commitment and upholds our core values of Respect & Care Integrity Equity and Responsiveness.
Required Qualifications:
- Associate degree and one to three years of relevant work experience or a combination of education and relevant experience
- Experience troubleshooting and diagnosing PC and Apple hardware and software problems.
- Strong knowledge of current Microsoft operating systems.
- Strong knowledge of recent and current Apple operating systems.
- Experience with current Microsoft products including Office Suite.
- Excellent written oral and interpersonal communication skills.
- Experience with modern desktop management in an enterprise setting.
- Effectively collaborate and communicate in a teamoriented environment.
- Experience with ticketing systems (ex.: TDX)
To apply click on the Apply Now or visit our USM Careers Pageand submit the following:
- Cover Letter
- Resume/Curriculum Vitae
- Finalist candidates will be asked to provide a list of the names and contact information for references.
For full consideration please submit all required materials by May 11 2025.
We are not able to consider applicants who require Visa sponsorship support.
Appropriate background screening will be conducted for the successful candidate.
Clery Act:
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act or Clery Act mandates that all Title IV institutions such as the University prepare publish and distribute an Annual Security Report (ASR) and provide notice of the availability of the ASR to all prospective employees. This report consists of two basic parts: disclosure of the Universitys crime statistics for the past three calendar years; and disclosures regarding the Universitys current campus security policies. View the Universitys Annual Security Report (PDF). If you wish to have a paper copy of the ASR or need to have a copy of the ASR in an accessible format the University will provide such a copy upon request. Please email or call 207.780.4035.
EEO Statement:
The University of Southern Maine is an EEO/AA employer and is committed to nondiscrimination. For inquiries regarding nondiscrimination policies please contact the Office of Equal Opportunity and Title IX Services 5713 Chadbourne Hall Room 412 University of Maine Orono ME. TTY 711 (Maine Relay System)
Required Experience:
IC
Employment Type
Full-Time
