Front Desk Associate and Night Auditor Full and part time
Front Desk Associate and Night Auditor Full and part time
Posted on :
21-04-2025
Employer Active
1 Vacancy
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Job Description
General responsibilities
- Check guests into and out of hotel in an accurate efficient and courteous manner
- Efficiently and accurately handles all payments received at the property. this may be in the form of cash credit card etc
- Provide guests with appropriate room assignments room keys directions to rooms and general information regarding the hotel its amenities and the surrounding area and its businesses.
- Assist guests with issues and complaints with empathy and a focus on guest satisfaction
- Answer incoming calls within 3 rings with the appropriate greeting.
- Greet guests warmly and perform registration procedures
- Post all charges to guest accounts in an accurate and timely manner. Upon checkout ensure that all charges and collect payment.
- Sell and confirm room reservations using selling techniques and strategies
Education Requirements: High school diploma or equivalent
Experience:
- Previous front desk experience is a plus
- Excellent written and oral skills required
- Positive interpersonal skills required
- Excellent computer and typing skills required. Excel and Word proficiency is desired
This is an hourly position. Front Desk Associate $9.50$11based on experience. Night Auditor $10 $11based on experience.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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