We are looking for an experienced Fulltime Gaming Supervisor to join the PLG team at The Grand Hotel in Frankston. Youll play a pivotal role in overseeing gaming operations ensuring all regulatory compliance requirements are met and ensuring a seamless and enjoyable experience for our customers.
The Grand Hotel is located in Frankston the gateway to the Mornington a family friendly bistro great service & a relaxed atmosphere making it the perfect dining experience for all to enjoy.
Pegasus Leisure Group (PLG) operating as part of The Melbourne Racing Club (MRC) is proud to berecognised as a& 2024 Winner of The Australian Business Awards for Employer of Choice.
What will my duties include
- Ensure the gaming room is always of a high standard in terms of cleanliness customer service lighting and ambiance.
- Oversee daily gaming operations including game management and equipment functionality.
- Ensure that all policies procedures and regulatory compliance requirements are always being met.
- Supervise and support gaming staff and provide training and guidance to maintain high performance standards.
- Assisting when required with the management team in the further development of the gaming room.
What we are looking for:- Current Victorian Responsible Service of Alcohol Certificate (RSA).
- Current Victorian Responsible Service of Gambling Certificate (RSG).
- Current Victorian Gaming Employee Licence.
- Food Handlers Certificate
- TAB Compliance
- Previous experience in a similar role.
- Ability to lead motivate and manage staff effectively.
- Strong interpersonal skills
- Willingness to work various shifts including evenings weekends and holidays as needed.
- Full working rights in Australia.
Why youll love working here:- Ongoing learning & development opportunities.
- Access to our yearround wellbeing initiatives including our Employee Assistance Program for staff and family.
- Free onsite parking
- Paid Volunteer and Parental Leave
To learn more about us visit our website:
Required Experience:
Manager