Client Advisor - In Charge

Are you ready to join a respected community agency in Billings with over 45 years of dedicated service

Benefits

We offer a comprehensive benefits package for employees working 30 hours per week starting the first of the month after 60 days of employment:

• Medical: Employer pays $492.00 toward employee coverage. Additional plans for children and family are available at employee cost.
• Dental: Employer pays 100 of employeeonly coverage. Affordable coverage for children and families is available at employee cost.
• Vision: Affordable plans are available for employees children and families at a low cost.
• Life Insurance: The agency provides a $25000 coverage plan for all benefiteligible employees. Supplemental life insurance plans are available at employee cost.
• ShortandLongterm Disability: 100 employerpaid coverage for employees.
• 401k/Retirement Plan: Employees are eligible for 401k contributions after one year of employment and 1000 hours worked. Employer profit sharing is eligible annually based on board approval.
• AFLAC: Supplemental plans are available to employees and their families at employee cost.

PTO

• Accrual: Start accruing PTO from your first paycheck. Fulltime 40hour) employees with 02 years of employment accrue 4.65 hours per pay period totaling 15 days a year.
• Increased Accrual with Tenure: Accrual rates increase at 3 years 5 years and every subsequent 5year mark up to 25 years.
• Pro Rata Basis: Accrual rates for employees working 2030 hours per week are on a pro rata basis.

Paid Holidays

• FullTime Employees: Enjoy 11 paid holidays.
• PartTime Employees: Employees working 2030 hours per week also receive paid holidays on a pro rata basis.

Here are some fantastic perks of working with us:

• Student Loan Forgiveness: Alternatives is a PSLFapproved employer so you can get your student loans forgiven by working for a nonprofit.
• Scholarship Program: After one year of service you can take advantage of our scholarship program to complete your degree get specialized training or earn a certification.
• Birthday Lunch: Celebrate your birthday with a $15.00 lunch allowance! Its a great chance to enjoy a meal with coworkers and meet other team members you might not see regularly.
• Career Growth: We love to promote from within! Many of our team members have grown into new roles and we have impressive longevity in our staff. Our CEO has been with us for over 40 years and many others have been here for 10 years.

Starting Wage

• Salary: The starting salary for this position is $19.00$21.00 per hour DOE.

Job Type

• FullTime NonExempt

Schedule

• Standard Hours: Swing Shift 3PM11PM Specific days off will be discussed upon offer.

Training

• Orientation: Alternatives provides thorough orientation and training for all new staff. You can expect a oneweek orientation where you will learn all about Alternatives and be prepared for your role. This first week is scheduled from 9 AM to 5 PM at our Alternatives Training Center.
• Training: After completing orientation you will undergo a oneweek specialized training for your role in conjunction with an HR trainer.
  These first two weeks are 9am5pm MondayFriday you will then move into your offered/assigned schedule following the training period.

***HIRING IMMEDIATELY***

What Skills do you need

The Client Advisor InCharge is experienced in corrections lawenforcement and/or social services with some experience in supervision or running a shift.

Must haves:

• High School Diploma
  • Undergraduate degree preferred.
• Valid drivers license.
• Ability to pass federal workplace drug screen process.
• Ability to pass state and federal background check.

Must be able to delegate tasks respond to inquiries and train others.

Let us tell you more about our team!

The Security/Operations teams at our facilities are run by experienced Operations Supervisors with combined over 25 years experience in the corrections field.

The Security/Operations Departments at each facility are comprised of Client Advisor Supervisors Client Advisor InCharges and a variety of other Client Advisors/Security staff that all keep things running and operating smoothly for our residents and staff.

They are looking forward to the addition of new Client Advisors to help with everyday security functions and innovative ideas for our team.

What will you do in this position

Client Advisor InCharge is responsible for welfare accountability safety and health of residents and staff in the facility on their assigned shift.

InCharge staff are responsible for ensuring all security checks and functions are conducted on residents.

Some of the duties will often include but are not limited to:

• Ensuring new CA staff are assigned a mentor and being actively trained while on your shift.
• Ensure duties during shift that are on the InCharge checklist are accomplished.
• Arrange coverage as needed in event of absence of scheduled staff.
• Assist in revisions of resident handbooks SOPs addendums and trainings.
• Task delegation and oversight.
• Attend meetings as assigned.