Outreach Specialist
Outreach Specialist
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Job Description
EMPLOYMENT OPPORTUNITY
Our Outreach team is looking for 2 parttime staff to join our team. We are looking for candidates who
want to travel throughout the county to connect and help our unhoused community members. Theoutreach specialist will be expected to engage individuals experiencing homelessness and assist them inaccessing selfidentified needs such as health housing behavioral health and basic needs. We arelooking to fill 2 part time positions at 2025 hours per week.
JOB DUTIES AND RESPONSIBILITES INCLUDE:
1. Build rapport and connect with individuals who are living unsheltered with the goal of connecting themto supportive services.
2. Refer clients into case management coordinated entry or other agency programs as appropriate.
3. Work with program coordinator to develop strategies on reducing the stigma regarding individuals withopioid use disorder in the community.
4. Input and maintain information regarding referrals in database. Keep detailed case notes of clientinteractions.
5. Build effective relationships with treatment providers and community partners for warm handoffs aswell as assisting individuals in accessing appropriate resources related to pursuing recovery andattending appointments.
6. Provide transportation resources to access treatment services and/or support in getting to an appointments.
7. Provide ongoing education and advocacy for individuals experiencing opioid use disorder includinginformation on overdosing Narcan and Fentanyl testing strips.
8. Assist clients in navigating the intake system for treatment services.
9. Coordinate with case management staff to meet the individual needs of new and existing programparticipants.
10. Assist program coordinator with collection entry and tracking of impact data.
11. Assist with recruiting training and onboarding volunteers.
12. Attends Community Action staff meetings and other meetings and trainings as required.
13. Other related duties as assigned by management.
QUALIFICATIONS INCLUDE:
Education & Experience:
- Lived experience can be helpful and will be considered as a qualification alongside education
work and volunteer experience. - High school diploma or equivalent required. Degree in Human Services or related field desired.
- Experience working with homeless population and those with substance abuse and mental
health disorders preferred.
Or a combination of education and experience providing the knowledge skills and abilities to successfully
perform the work.
License(s) & Certification(s):
- Must have valid driver license and auto liability insurance if personal vehicle is used for work relatedtravel.
- Recovery Coach and Diversion Training preferred.
- Training necessary (within 6 months of hire): Blood borne Pathogens First Aid/CPR SafetyMandated Reporting Confidentiality HIPAA 42 CFR Part 2 Harm Reduction Conflict ResolutionCrisis Intervention Suicide Prevention Ethics prevention recognition and response.
Skills & Abilities:
- Spanish/English bilingual desired.
- Ability to set boundaries resolve conflict and deescalate issues.
- Must demonstrate passion for helping those with O.U.D.
- Ability to work well with others and exercise strong teamwork skills.
- Ability to maintain confidentiality.
- Knowledge of community resources.
- Ability to exercise safe and independent judgement.
- Ability to work independently as well as part of a team.
- Ability to maintain and prioritize personal safety in all environments.
- Proficient in Microsoft Office Suite applications including Excel Word Access PowerPointPublisher and Outlook programs.
- Must have strong and effective communication skills (oral and written).
- Working knowledge of standard office procedures and technologies (phone computer printerphotocopier scanner fax machine) is needed.
- Demonstrated ability to work harmoniously with people from varied cultural socioeconomiceducational and experiential backgrounds.
WORKING CONDITIONS / PHYSICAL REQUIREMENTS: Work may be performed in an office environment
or outside street environment. May be required to sit stand or walk for extended periods of time. Sufficient
mobility is required for the use of office equipment and driving. Hearing and communication ability must be sufficient
to perform essential job functions. May be frequently exposed to situational environmental or health hazards
such as mental health issues drug abuse/paraphernalia domestic violence blood fecal matter parasites and
communicable disease. Travel within and outside Agencys service area will be required for outreach meetings
training and other jobrelated activities.
COMPENSATION AND BENEFITS
Starting pay range between $24.00 $26.50 per hour (DOE)
Part Time Benefits include:
- SIMPLE IRA Retirement Plan 3 Employer Match)
- Employee Assistance Program
- Paid Sick and Vacation Leave
- 12 Holidays per year
- Health club discount
(Community Action reserves right to modify amend or terminate any benefit at any time for any reason.
TO APPLY:
Qualified candidates are encouraged to apply by providing ALL items requested. Pleasesubmit the following:1 Community Action Application 2 Resume 3 Letter of Interest. You can find alljob announcements and apply online on our website at
Community Action of Skagit County reserves the right to extend application deadlines and to modify the selection
schedule without notice to form eligibility lists for or make appointments to other positions with similar
employment requirements. Community Action of Skagit County is an Equal Opportunity Employer. Should you require accommodation in the application process please contact our HR Department.
Required Experience:
Unclear Seniority
Employment Type
Part-Time
