DescriptionClosing Specialist IV role represents the pinnacle of expertise within the Closer career path requiring an advanced skill set and comprehensive knowledge across a diverse range of products. This position demands crossfunctional capabilities adept handling of complex scenarios and the ability to serve as a resource for peers and leaders.
Key Responsibilities:
- Demonstrate expert knowledge in mortgage originations with a focus on mortgage operations.
- Exhibit strong troubleshooting and problemsolving skills to address and resolve issues efficiently.
- Provide excellent communication and customer service ensuring clear and effective interactions with clients and partners.
- Collaborate effectively with internal and external partners to achieve common goals.
- Propose innovative solutions to problems utilizing all available resources to enhance processes.
- Manage and prioritize an individual pipeline to ensure timely and accurate processing.
- Work with vendors to resolve any postsigning issues or concerns.
- Communicate with settlement agents or closing attorneys to verify fund disbursement.
- Retrieve disbursement delay monetary shortages from settlement agents.
- Engage with partners and settlement agents via phone to maintain clear communication.
- Analyze and document outstanding documentation requirements.
- Verify receipt and accuracy of all closing documents ensuring proper .
- Review outstanding closing conditions and required documentation.
- Conduct closing confirmation calls to ensure successful closings and update the system of record.
- Request and upload critical document packages from settlement agents.
- Complete statespecific required documents as an authorized signer.
Qualifications:
- High School diploma or equivalent is required; a bachelors degree is preferred.
- Minimum of 4 years of experience in mortgage loan processing/closing.
- Proficiency in handling Conventional Refi and Purchase CEMA/Coop NY New Construction TX 50a6 FHA/VA HAP/DPA Coverage Hotline and HELOC.
- Strong ability to manage and prioritize tasks effectively.
- Excellent communication skills and the ability to work collaboratively with various stakeholders.
Required Experience:
Unclear Seniority