DescriptionIf you have strong public speaking skills thrive under pressure and are flexible with travel this role is ideal for you! Youll need a deep understanding of Chase processes and the ability to clearly articulate them to support our policies and procedures. Success in this position requires working effectively in highpressure environments and independently providing insightful recommendations with minimal oversight all in alignment with Chases standards.
As a Vendor Management Analyst I within JPMorgan Chase you will be tasked with representing Chase in Card litigation proceedings which may include depositions trials mediations arbitrations or other hearings. The role is crucial to Card Collections Litigation and will require you to appear remotely or inperson to provide position will require the preparation of necessary materials in advance of an appearance and extensive collaboration with business internal and external legal partners to establish clear responsibilities and deadlines.
Job responsibilities:
- Facilitatethe preparation of materials needed for appearances.
- Collaboratewith the business internal and external legal partners to establish clear responsibilities and deadlines.
- Escalatecaserelated issues to management and JPMC legal partners in a timely manner.
- Incorporatetechnical and functional knowledge to guide independent thought and action.
- Adhereto the risk and control agenda for the department.
- Assistin the identification and escalation of system and processrelated issues and improvement opportunities.
- Testifyat litigation proceedings in a clear and concise manner.
- Arrangepersonal travel to appear inperson and adhere to travel and expense policies.
- Operateas a Subject Matter Expert for Chase procedures and processes.
- Workin a highpressure environment.
Required qualifications capabilities and skills:
- Bachelors Degree
- 3years of business operations experience incollections process management or financial services
- Knowledge of litigation processes and serving as a witness with meticulous attention to detail for accuracy in testimony and reports with proven experience in resolving conflicts effectively with resultsdriven approach and the ability to analyze complex data and draw logical conclusions
- Strong verbal and written skills to articulate findings clearly and persuasively
- Ability to meet deadlines while managing an independent workload in fastpaced environments with multiple priorities
- Willingness to adjust work hours to address reallife disruptions
- Knowledge of Chase processes/procedures and operations with critical thinking skills for effective crossexamination responses
- Confidently with public speaking especially in courtroom settings with the capability to remain impartial and provide unbiased testimony based on evidence and professional expertise
Preferred qualifications capabilities and skills:
- Knowledge of internal JPMC systems such as ICP C3 and DTS
- Proficient in organizational time management and followup skills
- 2years of leadership experience
Required Experience:
IC