Senior Software Engineer Site Reliability Tooling
Senior Software Engineer Site Reliability Tooling
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Job Description
About Upstart
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstarts AI marketplace Upstartpowered banks and credit unions can have higher approval rates and lower loss rates across races ages and genders while simultaneously delivering the exceptional digitalfirst lending experience their customers demand. More than 80 of borrowers are approved instantly with zero documentation to upload.
Upstart is a digitalfirst company which means that most Upstarters live and work anywhere in the United States. However we also have offices in San Mateo California; Columbus Ohio; and Austin Texas.
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart wed love to hear from you!
The Team
Upstarts Site Reliability Engineering (SRE) team owns the reliability resiliency and observability of Upstarts production systems. The SRE team builds tooling and automation to monitor the health of our infrastructure and create a fast reliable and productive environment for other engineers and a worldclass experience for our customers. SRE defines Upstarts strategy for technology operations risk mitigation which includes disaster planning and oncall procedures. We use datadriven approaches to drive our decisions and provide reports and insights to the business to improve visibility into the system and customer experience.
As a Senior Software Engineer focused on Site Reliability Tooling your work will directly impact the success of the SRE team and all of Upstart. Your expertise will inform the teams direction and your work with other SREs and Upstart engineers will make Upstarts systems as effective as possible for our customers. SRE at Upstart is everchanging and you will be a primary contributor in shaping our future path.
How youll make an impact:
- Embody and share SRE principles at Upstart
- Exercise stateoftheart SRE practices throughout the company.
- Uphold a culture of visibility ownership and responsibility around service reliability.
- Implement standards for monitoring microservices web apps mobile apps databases Kubernetes clusters and machine learning platforms in a fastpaced environment.
- Improve incident response practices both within SRE and throughout the company.
- Automate away toil that make sense to be automated.
What were looking for:
- Minimum requirements:
- Minimum of 6 years combined experience between Software Engineering Site Reliability and/or DevOps Engineering including CI/CD TDD internal tooling observability and other agile development practices.
- Proficiency coding Python Go JavaScript/TypeScript
- Proficiency with Terraform and Infrastructure as Code
- Software engineering background with experience building internal tooling from scratch and other agile development techniques
- Experience with oncall and incident management environments.
- Experience with observability monitoring and reporting tools (e.g. Datadog Prometheus etc.
- Experience supporting SaaS software in a microserviceoriented cloud environment
- Ability to work with multiple teams for enterprisewide deliverables
- Preferred qualifications:
- Experience with IaC technologies like CDK or Pulumi
- Full Stack development skills
- Experience building tooling for an observability platform
Position Location This role is available in the following locations: Remote San Mateo Columbus Austin
Time Zone Requirements This team operates across all U.S. time zones.
Travel Requirements This team has regular onsite collaboration sessions. These occur 3 days per quarter at an Upstart office. If you need to travel to make these meetups Upstart will cover all travel related expenses.
What youll love:
- Competitive Compensation (base bonus & equity)
- Comprehensive medical dental and vision coverage with Health Savings Account contributions from Upstart
- 401(k) with 100 company match up to $4500 and immediate vesting and aftertax savings
- Employee Stock Purchase Plan (ESPP)
- Life and disability insurance
- Generous holiday vacation sick and safety leave
- Supportive parental family care and military leave programs
- Annual wellness technology & ergonomic reimbursement programs
- Social activities including team events and onsites allcompany updates employee resource groups (ERGs) and other interest groups such as book clubs fitness investing and volunteering
- Catered lunches snacks & drinks when working in offices
#LIREMOTE
#LIMidSenior
At Upstart your base pay is one part of your total compensation package. The anticipated base salary for this position is expected to be within the below range. Your actual base pay will depend on your geographic locationwith our digital first philosophy Upstart uses compensation regions that vary depending on location. Individual pay is also determined by jobrelated skills experience and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
In addition Upstart provides employees with target bonuses equity compensation and generous benefits packages (including medical dental vision and 401k).
Upstart is a proud Equal Opportunity Employer. We are dedicated to ensuring that underrepresented classes receive better access to affordable credit and are just as committed to embracing diversity and inclusion in our hiring practices. We celebrate all cultures backgrounds perspectives and experiences and know that we can only become better together.
If you require reasonable accommodation in completing an application interviewing completing any preemployment testing or otherwise participating in the employee selection process please email
Senior IC
Employment Type
Full Time
Key Skills
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