Automotive Service Appointment CoordinatorBDC
Automotive Service Appointment CoordinatorBDC
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$ 35520 - 45760
1 Vacancy
Job Description
We are TitusWill Chevrolet GMC Cadillac in Olympia! TitusWill is a trusted familyowned and operated business since 1938. Many of our employees have made a career of working on our team. We are currently looking for BDC representatives to help set appointments for our service department.
Flexible hours available between 9:00 am 6:00 pm MondaySaturday. Fulltime position.
What We Offer
- $35520 $45760/year depending on experience
- 1.0 hours Paid Time Off (PTO) earned for every 40.0 hours worked
- 7 Paid Holidays
- Medical/Dental/Vision
- 401K retirement savings plans eligible after 90 days employment
- Opportunity for growth
- Direct deposit
- Paid training
- More benefit details available at:
Qualifications
- Automotive BDC call center or customer serviceexperience preferred but not required
- Excellent verbal phone and written communication skills
- Punctual reliable and eager to improve
- Clean driving record and valid drivers license
Responsibilities
- Schedule service appointments and speak with customers every single day by following up over the phone after each appointment
- Actively listen to customers answering their questions and directing them appropriately as they request
- Respond quickly to customer phone calls internet leads through online scheduling and live chat inquiries
- Advise maintenance recommendations
- Confirm scheduled and missed appointments
TitusWill is a drugfree workplace and an equal opportunity employer and prohibits discrimination and harassment of any kind based on race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. To be considered for employment you will be required to take a preemployment drug screen (excluding . For positions involving driving company and/or customer vehicles you will be required to provide a copy of your driving record (available at your local DMV).
Required Experience:
IC
Employment Type
Full-Time
