Spa Receptionist
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Job Description
Main Duties
- You will be welcoming all visitors and make them feel comfortable
- handling all incoming phone calls and followup phone calls
- following up on guests appointments
- assist the Spa manager or the person in charge
- handle the guest from arrival
- selling treatments
- explaining the menu and spa facilities program
- upsell treatments products and memberships
- make reservations
- make appropriate reporting to management
- follow the membership with its special requirements
- allocate therapists to guests
- in charge of receiving and sending all documents
- Responsible for interface and communication between the staff and the management.
Qualifications :
Certificate in massage related
Previous spa experience
Able to communicate in English
Well groomed and high standard of personal hygiene
Enthusiastic and willing to learn
Additional Information :
Your team and working environment:
In 12 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
