Sr Team Manager- Insurance Sales Remote

Sutherland is looking to add a talented Sr. Team Manager to one of our growing Commercial Insurance Sales programs! If you have experience leading a sales team in the insurance industry we want to hear from you!

As a Sr. Team Manager you will set the path to success by managing performance and service quality to guarantee customer satisfaction. You are also expected to: Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectations Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line Identify the training needs that will equip the staff with fundamental skills and knowledge Have a thorough understanding of the various system tools and operational procedures utilized within the program Collaborate with stakeholders on a regular basis for changes on promotions and updates Conduct all defined and required process compliance and adherence to all team members partners and thirdparty providers 

Qualifications :

• Minimum of 2 years of experience in insurance sales operations management with a proven track record of driving performance improvements
• Must have an active P&C Insurance License 
• Commercial Insurance Sales experience highly preferred
• Demonstrated experience in managing a team size of 2030 minimum (in an insurance sales environment)
• Strong analytical skills with the ability to interpret complex data and derive actionable insights
• Proficiency in sales operations software CRM systems and data analysis tools
• Excellent leadership and mentoring skills with experience in coaching supervisors and team leads
• Proven expertise in developing and implementing performance management systems and incentive models
• Experience in clientfacing operations and maintaining strong customer relationships
• Strong strategic planning and forecasting abilities
• Exceptional communication and presentation skills with the ability to influence at all levels of the organization
• Experience in process transformation and continuous improvement methodologies
• Indepth understanding of sales KPIs productivity metrics and people analytics
• Ability to thrive in a fastpaced goaloriented environment while managing multiple priorities
• Strong problemsolving skills and a datadriven approach to decisionmaking

Additional Information :

All your information will be kept confidential according to EEO guidelines.

EEOC and Veteran Documentation
During employment employees are treated without regard to race color religion sex national origin age marital or veteran status medical condition or handicap or any other legally protected status.
At times government agencies require periodic reports from employers on the sex ethnicity handicap veteran and other protected status of employees. The purpose of this Administrative EEO Record is for statistical analysis only and is used to comply with government record keeping reporting and other legal requirements. Periodic reports are made to the government on the following information. The completion of the Administrative EEO record is optional. If you choose to volunteer the requested information please note that all 
Administrative EEO Records are kept in a Confidential File and are not part of your Application for Employment or Personnel file.
Please note: YOUR COOPERATION IS VOLUNTARY. INCLUSION OR EXCLUSION OF ANY DATA WILL NOT AFFECT ANY EMPLOYMENT DECISION.

Remote Work :

Yes

Employment Type :

Fulltime