District Manager Parts and Service DMPS - South Central Region
District Manager Parts and Service DMPS - South Central Region
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1 Vacancy
Job Description
Job Description
Remote: This position does not require employee to be onsite fulltime to perform most effectively. The employees role enables them to work offsite on a permanent basis. This position requires an employee to cover territory visits to dealerships in a reoccurring frequency.
The territory covers 7 states: (KS OK NE AR MO MS TN). The selected candidate must live in territory or relocate to Kansas City MO or surrounding area. Relocation may be provided.
The Role
The Sales professional has territorial responsibility for the administration of the Sales and Service Agreements that exist between GM and its dealers. They often act as consultants to the dealers and work reciprocally with them on the development and implementation of their business plans. They may be involved in a variety of initiatives including: of marketing initiatives customer retention financial analysis and training.
What Youll Do (Responsibilities):
Extreme ownership of District Revenue Retention & Customer Experience
Serve as a trusted advisor to dealership leadership
Responsible for driving revenue growth achieving KPIs and effective of all CCA programs initiatives and related activities
Expected to thoroughly prepare for and conduct the standardized dealer contact process with an emphasis on dealer priorities/needs and GM performance goals
Responsible for analyzing dealers marketing and merchandising plans and provide effective recommendations to drive service lane traffic
Responsible for creating and executing annual Business Plans and implementing effective countermeasures to mitigate headwinds
Responsible for successfully addressing and resolving aftersales customer needs including but not limited to: resolution of SPAC/CAC/TAC cases goodwill/warranty/policy requests
KPIs: SRT sales objective NPS Retention STS Training EV Training & Compliance
Additional Job Description
Your Skills & Abilities (Required Qualifications):
4 years sales experience AND dealership services OR parts operations OR warranty administration
2 years of experience leading guiding and improving dealership fixed operations
Bachelors Degree or Equivalent Experience
Knowledge of dealership operations
Sales objectives
Proficient automotive industry knowledge and business acumen including service
Proficient knowledge of Dealership Service & Parts Operations:
Automotive Parts and Service Systems
Dealer Operating Report & Fixed Analysis Tools
Dealership profit departments structure and interconnectivity
Consultative Selling Skills
Competencies:
Successfully builds and maintains strong internal/external relationships
Successfully Drives for Results & Drives Change Management
Effectively demonstrates Informative and Persuasive communication skills
Effectively works autonomously with strong Time Management & Prioritization Skills
Effective With Timely Problem Solving
Consistently Demonstrates Innovation and Creativity
Consistently Demonstrates Initiative & Adaptability
Strong Customer Orientation& Conflict Resolution
This position requires the ability to legally operate a motor vehicle on a regular basis.
GM DOES NOT PROVIDE IMMIGRATIONRELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g. H1B TN STEM OPT etc. NOW OR IN THE FUTURE.
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About GM
Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals dependent on role needs. Every day we want every employee no matter their background ethnicity preferences or location to feel they belong to one General Motors team.
Benefits Overview
The goal of the General Motors total rewards program is to support the health and wellbeing of you and your family. Our comprehensive compensation plan incudes the following benefits in addition to many others:
Paid time off including vacation days holidays and parental leave for mothers fathers and adoptive parents;
Healthcare (including a triple tax advantaged health savings account and wellness incentive) dental vision and life insurance plans to cover you and your family;
Company and matching contributions to 401K savings plan to help you save for retirement;
Global recognition program for peers and leaders to recognize and be recognized for results and behaviors that reflect our company values;
Tuition assistance and student loan refinancing;
Discount on GM vehicles for you your family and friends.
Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional personal educational or volunteer is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
Equal Employment Opportunity Statements
GMis an equal opportunity employer and complies with all applicable federal state and local fair employment practices laws. GM is committed to providing a work environment free from unlawful discrimination and advancing equal employment opportunities for all qualified individuals. As part of this commitment all practices and decisions relating to terms and conditions of employment including but not limited to recruiting hiring training promotion discipline compensation benefits and termination of employment are made without regard to an individuals protected characteristics. For purposes of this policy protected characteristics include an individuals actual or perceived race color creed religion national origin ancestry citizenship status age sex or gender (including pregnancy childbirth lactation and related medical conditions) gender identity or gender expression sexual orientation weight height marital status military service and veteran status physical or mental disability protected medical condition as defined by applicable state or local law genetic information or any other characteristic protected by applicable federal state or local laws and ordinances. If you need a reasonable accommodation to assist with your job search or application for employment email us ator call us at. In your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Required Experience:
Manager
Employment Type
Full-Time
