Senior Operations Officer
Senior Operations Officer
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Haventree Bank is a private Canadian Schedule 1 bank specializing in alternative mortgage programs and insured GIC deposits. We help hardworking Canadians from coasttocoast achieve homeownership by offering flexible mortgage solutions. Our insured GIC deposits offer competitive rates and are available through a variety of wealth management platforms.
About Haventree Bank
Headquartered in Toronto Ontario Haventree Bank (Haventree) is a mission driven alternative mortgage lender. The name Haventree is representative of the banks mission to help its customers find a place of refuge and to lay down new roots for the future. Haventree exists to be a catalyst of financial security and upward mobility for Canadians who are underserved by the traditional financial system.
Position Summary:
Reporting to Senior Manager Operations the Senior Operations Officer is responsible for overseeing trouble shooting and optimizing the operational processes related to money movement settlements securitization and third party reporting. This position involves managing complex transaction workflows ensuring regulatory compliance and driving operational improvements to enhance efficiency and reduce risk.
Major Duties & Responsibilities:
Money Movement / Settlements
- Oversee and manage endtoend financial transactions including EFTs (incoming & outgoing) etransfers bill payments and remote cheque deposits files transfers as well as handling associated returned files.
- Support client facing team members with money movement related inquiries and resolution.
- Lead the analysis of transaction data to identify trends exceptions and discrepancies and collaborate with internal and external stakeholders for resolution.
- Collaborate with finance on daily bank reconciliation to ensure all records are accurate and up to date.
- Collaborate with internal teams and external partners to ensure timely and accurate settlement of transactions.
- Develop and implement strategic process improvements to optimize operational efficiency and mitigate risk.
- Ensure compliance to regulatory requirement audit standards and internal compliance policies.
- Maintain detailed documentation and transaction logs to ensure transparency audit readiness and knowledge continuity.
- Assist in the development testing and implementation of new systems and tools to support operations.
Mortgage Servicing
- In addition to the daily processing of transactions for Investor Remittances this role will create sell and monitor securitized mortgage pools.
- Interaction with key vendors including credit bureau reporting to Equifax obtaining Title Confirmation from our Title Custodian Computershare obtaining up to date Property Valuations and other miscellaneous items.
Qualifications & Experience:
Degrees Diplomas & Certifications:
- The position requires a university degree.
Years and Range of Experience Required to Perform the Job:
- Bachelors degree in Finance Business Administration or a related field.
- 5 years of experience in banking operations with a focus on money movement and settlements.
- Strong analytical and problemsolving skills.
- Excellent attention to detail and organizational abilities.
- Proficiency in financial software and transaction processing systems.
- Indepth knowledge of industry regulations and compliance requirements.
- Strong communication and interpersonal skills.
- Leadership experience and ability to manage a team.
Preferred Skills:
- Familiarity with Payments Canada file formats.
- Experience with automated clearing house (ACH) transactions and wire transfers.
- Familiarity with SWIFT messaging and other international payment systems.
- Advanced Excel skills and experience with data analysis tools.
- Wellversed in product knowledge features policies and procedures.
- High degree of accuracy superior customer service and professionalism.
- Bilingual in French and English is an asset
While we thank everyone for their interest in Haventree Bank please note that only candidates selected for an interview will be contacted. Haventree Bank is committed to providing accommodation when needed. If you require an accommodation we will work with you to meet your needs.
- As a job candidate our recruitment process includes collecting personal information. Please click the link here to review our Privacy Policy.Privacy Statement Haventree Bank
- Stay in touch with us if this position is not the right one for you please click on this link for other roles atCareers Haventree Bankor follow us on LinkedIn at Bank embraces equal opportunity diversity and inclusion. Please let us know if you require any accommodations during the recruitment and selection process by contacting
Required Experience:
Senior IC
Employment Type
Full-Time
