Payroll Analyst
Payroll Analyst
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Job Description
As a member of the North America Payroll Services team the Payroll Analyst will oversee and audit the daily operations of the Payroll department; identify and research discrepancies ensuring they are resolved in a proper and timely manner; be able to spot numerical errors anomalies and trends in data. This role requires extensive knowledge of the laws and regulations in multiple states/provinces regarding compensation and taxation. In this highvolume and fastpaced team you will be working against tight deadlines with high volumes of work. This job reports to the Payroll Manager for the country (either U.S. or Canada).
Key Accountabilities: (Allocate the percent of total working time spending on each accountability which should add up to 100
Individual Accountabilities:
Payroll Processing 80
- Audit work performed by Coordinators including manual edits made directly in the payroll system (Changes include but not limited to new hires employee transfers incentive pay voluntary and involuntary deductions tax changes voluntary and involuntary terminations STD LTD paid and unpaid leaves of absence overpayment adjustments etc.
- Audit and transmit live payroll including net pay garnishments and tax files to the payroll vendor
- Process transactions from Inbound Interfaces and other data files from Workday and 3rd Party vendors. (i.e PECI PICOF commissions benefits equity pension etc.
- Reconcile and remit third party payments including voluntary deductions pension WCB 401(k) deferred compensation mutual funds and others as required
- Process supplemental and Board of director expat stock related offcycle payrolls
- Calculate and process transactions that impact the Gross to Net payroll including regular pay (salary) incentive payments onetime payments termination pay (voluntary & involuntary) vacation on termination leave payments overpayments & recovery voluntary deductions garnishments employee tax setup
- Assist in the review of daily PECI (Payroll Effective Change Interface) integrations between Workday and ADP GlobalView). Monitor transactions and make manual corrections or entries in ADP GlobalView if any records error during integration. (Changes include New Hires Employee Transfers Pay Incentives Voluntary deductions Garnishments Employee Tax setup Voluntary and Involuntary Terminations STD LTD Maternity Leaves (others) Rehab Hours Overpayment process
- Prepare and upload batch files into the payroll system according to system specifications
- Assist in producing and amending the yearend tax reporting (T4 and T4A W2 W2c Relev 1 and 2 for all payroll groups
- Assist with other quarterly monthly and yearend report balancing reconciliation and remittances including but not limited to: WCB Health Tax Quarterly SUI tax filings expat reconciliations etc
- Calculate and process transactions that impact gross to net payroll including salary overtime incentive payments termination and severance pay deductions etc.
- Create ondemand checks and EFTs for offcycle payments or payroll corrections
Payroll Governance Audits and Controls 20
- Verify payroll data for reasonableness and compliance able to identify anomalies and outliers
- Ensure payroll documentation and procedures are followed and maintained periodically review and update SOP (Standard Operating Procedures)
- Address and resolve tax notices (with CRA/IRS)
- Research plan test & implement legislative changes related to payroll and make the necessary system and/or processes updates liaise with Payroll vendor as needed
- Test system scenarios and duplicate issues to resolve customer inquiries or implement new configuration
- Support the payroll accounting team with journal entry and month end reconciliation research
- Provide recommendations and implement process improvements and optimization projects
- Research resolve and respond to escalated Tier 1B payroll inquiries in Salesforce within designated SLAs
- Other responsibilities as assigned
Qualifications:
- 4 to 6 years of payroll processing preferably high volume with large selection of US states/Canadian provinces
- Bachelors/University degree in Finance Accounting or Business Administration or equivalent combination of education and experience
- Fully capable of performing all Coordinator tasks
- Strong sense of logic and an aptitude for mathematics
- Strong knowledge of payroll processing tax principles wage & hours legislation
- PCP or LDP with NPI (National Payroll Institute)/FPC/CPP with PayrollOrg (formerly American Payroll Association) obtained or in progress
- Experience with large ERP systems like Workday PeopleSoft Oracle
- Experience with large thirdparty payroll providers like ADP Ceridian UKG Tricor
- Experience with ADP GlobalView (as a processing services client) preferred
- Exposure to complex payroll scenarios mobile employees long and shortterm business travelers expatriates converting payments into different currencies
- Able to demonstrate problemsolving and data analysis skills during interview
- Able and willing to participate in Teams Zoom Webex or other conference platforms on camera
Competencies:
- Strong Excel skills and able to solve complex inquiries using formulas (pivot table power query nested if/then date functions vlookup hlookup match) macros and other functions
- Ability to maintain complete confidentiality and protect sensitive and personal data
- Excellent organizational & time management skills capable to prioritize work
- Attention to detail accuracy efficiency while juggling multiple priorities
- Analytical problemsolving critical thinking
- Establish and maintain cooperative working relationships with cross functional team members
- Excellent verbal and written skills
- Ability to communicate complex or technical explanations to Manulife employees and different government departments (tax questions breakdown for pay statement etc)
- Capable to work autonomously and as a Team
- Assist with the training of other staff assigned to the department
- Able to review colleagues work and detect errors offering guidance and retraining as needed
- Work independently following designated procedures and process documentation.
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About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancyrelated conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Primary Location
Working Arrangement
Salary range is expected to be between
$61350.00 CAD $102250.00 CADIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant jobrelated factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short and longterm disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about paid time off provisions.
Required Experience:
IC
Employment Type
Full-Time
